Account Manager

What does a Account Manager do at Hogarth? 

Our Account Manager is responsible for the client's day-to-day demands, ensuring that we are delivering outstanding work aligned with their challenges and needs. You should be always working to increase their knowledge about the client, about the market, mapping opportunities, and providing to the client a strategic point of view about their business. You are also responsible for building and maintain a strong and efficient relationship with them.

Key Areas of Responsibility

Ensure the contact and the relationship between the company and the client.
Detect opportunities to increase the businesses of the agency.
Analyze the market opportunities and the performance of competitors.
Supervise the monthly billing and profitability of each client under their responsibility.
Supervise the work of Business Ops, always providing constructive feedback to engage and support them to develop their 
career plans

Reporting lines and key stakeholders: 

This role reports to the Account Director.
You’ll work closely with the creative, digital and productive teams.

Requirements

Technical Skills
Bachelor's degree.
Experience in account management and project management/execution.
Fluent English Level.
Microsoft Office + Adobe Creative Suite.
Ability to leverage business acumen to strategically assess and solve client’s needs.
Excellent presentation, verbal, and written communication skills.

Soft Skills
Client Focus.
Organized and Analytical.
Initiative and Resilience.
Good Collaboration, Communication and Interpersonal Relations.
Continuous Improvement.
Problem-Solving
Negotiation Skills.
Financial Management.
Relationship Management

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