Accounts Receivable Analyst

Summary 

As an Accounts Receivable (AR) Analyst at Latitude.sh, you will own the end‑to‑end receivables cycle—from invoicing through cash application—ensuring healthy cash flow and an excellent customer experience. You will maintain accurate AR data in NetSuite, reconcile accounts and collaborate across Finance, Sales and Customer Success to resolve issues quickly. You have a laser focus on performance and key results (DSO, CEI, cash‑collected vs. target) and a strong, curious mindset that constantly looks for improvement opportunities. Strong negotiation and communication skills are essential to influence customers and internal stakeholders alike.

Key Responsabilities 

Invoicing & Billing:

·       Issue invoices, credit notes and recurring subscription bills in NetSuite.

·       Review automated billing reports; validate data integrity before posting.

Cash Application & Reconciliation:

·       Identify incoming payments, match them to open invoices, and post receipts in NetSuite.

·       Reconcile AR sub‑ledger to the general ledger and perform month‑end close tasks (aging, bad‑debt analysis, deferred revenue).

Portfolio Management:

·       Maintain an up‑to‑date aging schedule and proactively follow up on past‑due balances.

·       Analyze trends, flag high‑risk accounts, and recommend suspension or cancellation actions per policy.

Customer Negotiations:

·       Conduct courteous yet firm collection calls/emails in English and Portuguese.

·       Negotiate payment plans that balance customer retention with DSO targets.

Fraud & Risk Monitoring:

·       Detect and investigate potentially fraudulent or suspicious transactions.

·       Coordinate with Security and Compliance on holds or account reviews.

Data & Process Improvement:

·       Build and maintain AR dashboards (Excel/Google Sheets, NetSuite Saved Searches, or BI tools).

·       Partner with Engineering to automate data flows between billing systems and the data warehouse.

Performance & Reporting:

·       Track and report KPIs (DSO, CEI, cash‑collected vs. forecast) to Finance leadership.

·       Support FP&A with cash‑flow forecasts and board‑level AR insights.

Cross‑Functional Collaboration:

·       Work closely with Sales Ops on contract terms, billing disputes and revenue recognition.

·       Collaborate with Customer Success to ensure a unified customer communication strategy.

Skills and Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Hands‑on experience with Oracle NetSuite (preferred) or another cloud ERP.
• Solid grasp of GAAP/IFRS, revenue recognition and AR‑to‑GL reconciliations.
• Advanced Excel/Google Sheets skills; familiarity with SQL or database concepts is a plus.
• B2 English or higher; clear, confident communication in both English and Portuguese.
• Naturally curious, analytical and ambitious; driven to exceed performance targets.
• Excellent negotiation skills and ability to influence internal and external stakeholders.
• Strong collaboration mindset, thriving in cross‑functional environments.
• Sense of urgency and capacity to manage multiple priorities in a scale‑up environment.
• High attention to detail and numerical accuracy.

What do we offer?

• Competitive Compensation;
• Annual Bonus based on company and team performance;
• Meal voucher (Caju): R$805,22/monthly;
• Wellhub;
• Work Anniversary bonus;
• Transportation or fuel voucher (without discounts);
• Health Plan (Sulamérica);
• Dental Plan (Amil);
• Subsidies for education, certification and English courses;
• On-site at Vila Mariana - São Paulo - SP;
• Partnership with SESC extended to dependents.

Why Latitude.sh?

We're a lean, agile team of passionate professionals who believe in the power of innovation and creative problem-solving. As part of our team, you won't be lost in the crowd – you'll be an essential contributor, making a real impact from day one.

Our values at Latitude.sh guide us in all our work and partnerships. We're proud to be an inclusive company, and we welcome all applicants for our open positions, regardless of their background, religion, sexual orientation, gender identity, age, nationality, or disability. If these values speak to you, we'd love for you to become a part of our team.