Business Development Manager (2260145)

The Business Development Manager (BDM) is responsible for managing the daily execution of the business development strategy, plans, and processes to drive sales, increase revenue on new and existing customers, expand markets and accomplish financial objectives.

The BDM must identify market trends, potential customers and ensure that quotations are presented to customers in a timely manner, as well as within market standards. Must be knowledgeable, not only about the company's products, but be informed of industry’s offerings and competitive advantage.

Apply appropriate skills and techniques to create consistency in sales performance. They are also responsible for developing and maintaining business relationships with house customers and potential customers.

Main responsibilities

• Identify and develop new business, generating sales of new services within new logos, and expanding the business within existing accounts.
• Build upon and maintain Ocasa Life Sciences’ existing customer base through customer centric excellence, frequent client interaction and technical expertise.
• Identify new market trends or, alongside the client, bring the demand to OCASA Strategy team to support expanding the scope of the services provided by making suggestions on new product offerings and sales improvements.
• To know in depth the activities of the clients and their structure therefore guaranteeing that the services offered are adequate for their requirements.
• Build and monitor customers’ pipelines and track them timely and consistently within the CRM tool. Ensure activities are timely and accurately reported.
• Travel expenses and reports are to be provided timely as per OCASA’s policies.
• Customer RFPs/ projects/ volumes to be duly provided to operations and forecasted volumes to be provided to Sr Management + Operations.
• Identifies, nurtures and maintains strategic relationships with potential business partners and customers.
• Accountable for building a healthy and robust pipeline of new business opportunities through direct or indirect customer contacts, sales leads and prospecting.
• Works alongside operations, marketing, strategy, pricing, procurement and other key internal stakeholders to implement business initiatives.
• Develops and foments contacts and relationships within the industry, business environment, and OCASA customer base to understand and respond to the market needs, pricing standards, and changes in product demand.

Qualifications and Skills

• Bachelor’s Degree
• +5 years’ experience in Sales within the Logistics, Pharma, Medical Device or Clinical Supply industries.
• Track record in lead generation on a B2B environment, networking, prospecting, persuading and developing rapport leading to successful deal closures.
• English and Portuguese fluent business proficiency.
• Familiar with CRMs (Customer Relationship Management Systems) such as Salesforce.

Soft skills:

• Strong communicator
• Team player
• Results driven - move quickly and with purpose
• Excellent problem solver and possessing negotiation skills
• Good understanding of operating within highly regulated industries
• Critical thinker and priority driven professional
• Highly organized and possessing strong time management skills

Work Setting

• Work is performed in an office environment, in meeting with customers, and attendance to relevant events.
• While performing the duties of this job, the employee may be regularly required to sit and use hands and fingers to operate a computer and keyboard.
• The employee must possess close visual acuity, with or without the use of corrective lenses to perform activities such as preparing and analyzing data and figures; transcribing; viewing a computer, and extensive reading.
• The role may require occasional work outside of standard business hours to accommodate client needs or urgent issues.
• Around 40% travel nationally and 5% or less internationally.