Data Analytics Manager

Who are we?

• Samsung Electronics has grown into one of the world’s leading technology companies, and is recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world and we are proud to bring the creativity and diversity of its talented people who drive this transformation.
• The success of our company reflects the determination and talent of our people, in connection with our key corporate values: People, Excellence, Change, Integrity and Co-prosperity.

Job Description

• We are looking for a Analytics and Sales Process Manager to join our team located in São Paulo.
• The candidate will be in charge for operations KPI´s on D2C Sales
• Must understand all the ecommerce practices, so can structure different analysis and reports in order to support business decision
• The profile must be flexible, resilient, with a good analytical skill, in order to influence different company´s areas, looking for the best execution plan
• Problem solve oriented, with a macro vision of business, will be responsible to analyze and report operational KPI´s such returns, cancelations, commission disputes among others.

Areas of Responsibilities in this role, you will be responsible for:

• Will be responsible for analyze and interpreting data and transform it into action to be handled by Sales Op´s Team
• Will be in charge for create reports and provide visibility to the sales areas regarding D2C operation.
• Focal point for analysis, data interpretation, 3PD´s data integration among others.
• Responsible for creating and defining internal processes in order to avoid financial losses.
• Focal point for working on internal error investigations in order to mitigate errors.

Requirements

• Bachelor´s dree in Business Administration, Marketing, Economics, Production Engineering or related fields.
• Operation Management, preferably experience in marketplaces, D2C and customer success areas.
• Strong analytical skills and ability to interpret date to drive business decisions
• Ability to manage multiple data and systems.
• English Fluent/Advanced is mandatory. It is expected that around 50% of daily communication will be in English
• Knowledge in Vtex, Tableu and Marketplace´s Platforms is a differential.