Ecommerce/Shopify Operations at U.S. Housewares DTC Brand (Remote, US Based)

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About Our Clients

Our client is a fast-growing, health-focused direct-to-consumer lifestyle brand specializing in high-quality, plastic-free replacement straws for leading water bottle brand. Founded to solve hygiene and sustainability issues in everyday hydration products, the company focuses on eliminating plastic use, improving health safety through stainless steel materials, and delivering precision-fit solutions for consumers.

They are looking for a Shopify Operator to take ownership of day-to-day business operations and support the company’s scaling efforts.

Responsibilities

• Manage daily Shopify store operations, including product listings, catalog updates, and backend maintenance
• Oversee customer service workflows and ensure timely resolution of issues
• Handle inventory tracking, forecasting, and coordination with suppliers
• Manage purchase orders (POs), supplier communications, and shipment tracking
• Coordinate with vendors to ensure stock availability and timely fulfillment
• Build and maintain dashboards to track performance (sales, inventory, CAC, etc.)
• Analyze business data and translate insights into actionable improvements
• Maintain records of invoices, expenses, and basic bookkeeping tasks
• Support financial tracking and reporting accuracy
• Assist in onboarding new tools, software, and marketplaces
• Support wholesale lead generation and management
• Collaborate across marketing, SEO, and media buying initiatives
• Identify operational inefficiencies and implement scalable systems
• Own internal organization, documentation, and workflow optimization

• Ideally, 5–10 years of total work experience in a fast-paced, unstructured environment
• DTC e-commerce operations with physical products is required
• 2–3 years of experience in e-commerce operations or business operations
• Strong hands-on experience with Shopify
• Solid understanding of end-to-end DTC operations
• Experience with data analysis and dashboard creation
• Familiarity with inventory management and logistics workflows
• Basic knowledge of accounting principles (POs, invoices, tracking)
• Understanding of marketing, SEO, copywriting, and media buying fundamentals
• Ability to connect operational insights with business performance
• Highly organized with strong multitasking ability
• Self-starter with strong ownership mindset
• Comfortable working remotely and managing multiple priorities
• Willing to work 40–50 hours per week, with 2–3 hours expected over weekends as needed
• Able to align with PST (Pacific Time) working hours for the first 2 months during onboarding

• Full remote flexibility
• Competitive salary: $1,000 – $1,500/month based on experience
• Fast salary growth tied to performance and business scaling
• High ownership role with direct exposure to business growth