Especialista de Infraestrutura

Purpose of the Job - Champion day to day management of IT infrastructure within assigned region, while working within the guidelines defined by the Infrastructure Engineering teams.

Mentor select Field Services team members for level 1 related infrastructure topics.

Responsabilities - 

• Responsible for monitoring, integrity and trouble-free operation of entrusted environments.


• IT room layouts & facility validation


• Keeping up to date site documentation & drawings.


• Rack, stack, patch & physical boots on the ground where level 1 resources are not available.


• Capacity planning & hardware lifecycle


• Infrastructure monitoring


• Backup monitoring & error resolution


• LAN management
  
  
  
  • VMware hosts & hypervisor management
  
  
  • Infrastructure related trouble tickets & change requests (L2)
  
  
  
  


• Vulnerability remediation


• Disaster recovery planning


• Key regional stakeholders’ liaison


• Cloud computing migration (from on-premises to cloud)


• Other duties and responsibilities as assigned.