F&B Operations Auditor (Finance Support) - Soho House São Paulo

The Role

This position is responsible for supporting financial controls within the Food & Beverage operation, ensuring accuracy in daily transactions and proper follow-up on outstanding balances. The role works closely with both the Finance team and the F&B operation, acting as a key control point between departments.

Main Duties

Morning (Financial Follow-up & Controls):

• Review previous day’s transactions and identify discrepancies in credit card closures (e.g., incorrect card type recorded in Micros vs. actual payment method)


• Investigate and correct posting errors in coordination with the team


• Monitor and follow up on walk-outs (members leaving without settling their bills)


• Identify members and send payment links along with follow-up emails


• Perform two follow-up attempts; if unresolved, escalate to the Membership team for further action.

Midday (Operational Support & Audits):

• Support the F&B operation during peak hours (12:00 PM – 3:00 PM)


• Assist captains and floor managers with closing checks in Micros


• Conduct spot audits to ensure all consumed items are properly recorded in the system


• Ensure compliance with internal controls and operational procedures

Required Qualifications - Key Objective and Key Competencies

• Strengthen financial control within F&B operations


• Reduce revenue loss from posting errors and walk-outs


• Ensure accurate billing and accountability across all outlets


• Accountability and integrity


• Analytical mindset


• Communication and teamwork


• Sense of urgency and problem-solving

Profile & Requirements

• Previous experience in cashiering, finance support, or similar roles (F&B/hospitality experience is a plus)


• Strong attention to detail and organizational skills


• Proactive and hands-on approach


• Comfortable working closely with operational teams


• Basic system knowledge (Micros experience is a plus)


• Portuguese required; English not mandatory


• Open to male or female candidates