FBS Business Operations Analyst II

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

About the team

This team provides operational and functional support to Direct Sales. Delivering support with ad hoc projects, reporting, building and maintaining project and product support while coordinating with sales leadership, program management, marketing, technology and telecom.

What you'll do:

• Generate and provide data for one-time or recurring requests for reports or analysis, communicating available data and delivery date.
• Extract from master system and manipulate data as request by leaders.
• Format data for business use in Excel, Power BI, or similar format.
• Deliver daily, weekly, and monthly reports accurately and on schedule.
• Manage employee rosters
• Provide business updates, data analysis, and basic technical assistance to support overall strategic, business and operational planning, performance measurement, monitoring and reporting.
• Create PPT presentations
• Acquire and apply foundational knowledge of the business

• 1-3 years of experience in Business Operations, Data Analysis or similar role
• Bachelor’s degree preferred in a business related field
• Fluency in English
• Insurance background (nice to have)
• Advanced Excel
• Power Bi (nice to have)

This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.

• Comprehensive benefits package.

• Flexible work arrangements (remote and/or office-based).

• You will also enjoy a dynamic and inclusive work culture within a globally renowned group.

• Private Health Insurance.

• Paid Time Off.

• Training & Development opportunities in partnership with renowned companies.