FBS - Learning System Administrator

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

About the Role

We are looking for a detail-oriented and service-driven professional to act as the main expert for our learning systems. This role is responsible for ensuring the effective administration, optimization, and continuous improvement of our learning platforms, including Cornerstone on Demand and new AI-based learning solutions.

The ideal candidate will bring strong experience in Cornerstone administration and demonstrate high learning agility to quickly master new tools and technologies. This position plays a key role in supporting the organization’s learning strategy by ensuring systems run smoothly and efficiently.

What You’ll Do

• Serve as the primary administrator and subject matter expert for Cornerstone on Demand and other learning systems
• Manage system configurations, updates, integrations, and user support
• Ensure data accuracy, reporting, and system compliance
• Support the implementation and optimization of new AI-driven learning solutions
• Troubleshoot technical issues and provide timely resolution
• Partner with internal stakeholders to improve learning processes and user experience
• Maintain documentation, workflows, and system best practices
• Provide guidance and training to users when necessary

Experience

• Experience in learning systems administration
• Strong experience with Cornerstone on Demand
• Experience working with Microsoft Office Suite

• Fluent English (required)
  

Skills & Capabilities

• Advanced attention to detail
• Intermediate written and verbal communication skills
• Customer-focused mindset
• Intermediate decision-making and problem-solving skills
• Strong learning agility and ability to quickly adapt to new technologies

This position comes with competitive compensation and benefits package: 

1. Competitive salary and performance-based bonuses 
2. Comprehensive benefits package 
3. Career development and training opportunities 
4. Flexible work arrangements (remote and/or office-based) 
5. Dynamic and inclusive work culture within a globally reknowned group 
6. Private Health Insurance 
7. Pension Plan 
8. Paid Time Off 
9. Training & Development