Firmware Quality Engineer

About the role

The role involves creating and maintaining detailed test cases, test data, and automation scripts to ensure software quality. It requires close collaboration with development and product teams to design effective test strategies and perform manual and exploratory testing. The QA professional identifies and tracks bugs, conducts regression testing, and analyzes logs (e.g., Splunk) to investigate issues. They also stay current with emerging testing tools and techniques to enhance quality assurance processes.

Requirements

• At least 3 years as Quality Assurance
• Degree in Computer Science, Engineering or related is preferable.
• Knowledge in Firmware QA Methodologies, tools, and processes is a plus but not required.
• Experience writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Experience working in an Agile/Scrum development process.
• Experience with performance and/or security testing is a plus.
• Advanced English communication skills, written and verbal.

Key Responsibilities:

• Develop, document, and maintain functional test cases and other QA artifacts, including test data, data validations, and automated scripts.
• Collaborate with development and product teams to understand product changes and design effective test strategies.
  Execute manual (white-box and black-box) and exploratory tests, ensuring comprehensive functional coverage.
• Identify, thoroughly document, report, and track bugs through resolution.
• Perform thorough regression testing after bug fixes.
• Monitor and analyze system logs, crash logs, and backend traces (e.g., Splunk) to investigate issues.
• Liaise with internal teams to understand system requirements and ensure quality deliverables.
• Monitor debugging process results.
• Stay up-to-date with new testing tools and testing strategies

• Competitive remuneration.
• Health insurance. 

• Life Insurance. 
• Transportation allowance. 
• Meal ticket.
• Private pension plan. 
• Dynamic, multicultural and fun environment. 
• Arcades on-site. 
• You will be working at the world's leading provider of game services. 
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. 

About the company

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

Experience our side of life. For more information, visit www.side.inc.