This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gerente Loja - Interior de São Paulo based in Brazil.
This is a leadership opportunity for an experienced retail professional ready to drive commercial performance and create exceptional customer experiences.
You will oversee store operations, sales performance, people development, and omnichannel execution in a fast-paced fashion retail environment.
The role combines strategic thinking with hands-on leadership, keeping the customer at the center of every decision.
You will build and develop high-performing teams while ensuring strong execution of operational standards and company practices.
You will also contribute to visual merchandising initiatives and identify opportunities to improve store performance.
The position offers meaningful autonomy, professional development, and the opportunity to make a direct impact on business results.
This is an on-site role in the interior of São Paulo, with mobility required depending on business needs.
Accountabilities
- Lead store operations and drive commercial results by maximizing sales of fashion products and financial services while keeping the customer at the center of the business.
- Manage omnichannel initiatives and ensure a consistent, integrated customer experience across different channels.
- Communicate and reinforce organizational culture, policies, standards, and operating practices, maintaining high levels of discipline and team engagement.
- Partner with visual merchandising teams and apply commercial insights to improve store presentation, customer experience, and business performance.
- Recruit, develop, motivate, and retain high-performing teams through effective people leadership and continuous feedback.
- Create a customer-focused environment where the team provides consultative service, understands market trends, and delivers personalized recommendations.
- Monitor store performance and identify opportunities for operational and commercial improvement.
- Lead by example, fostering an inclusive, collaborative, energetic, and performance-oriented environment.
Requirements
- Completed bachelor's degree; additional courses or certifications in fashion, people management, marketing, retail, or related areas are desirable.
- Previous experience leading teams within the retail sector.
- Strong knowledge of visual merchandising, fashion, customer service, people management, and operational processes.
- Demonstrated ability to manage performance, prioritize initiatives, and translate commercial objectives into effective team execution.
- Strong communication, interpersonal, leadership, and decision-making skills.
- Customer-oriented mindset with the ability to create engaging and personalized shopping experiences.
- Ability to work in a dynamic, fast-paced retail environment and motivate teams toward ambitious goals.
- Availability to relocate or demonstrate geographic mobility as required by the business.
- Commitment to diversity, inclusion, collaboration, continuous learning, and professional development.
Benefits
- Medical and dental insurance for employees and eligible dependents.
- Telemedicine and teletherapy services.
- Annual bonus.
- Parking benefit.
- Birthday Day Off.
- Flexible working hours.
- Meal/food allowance.
- TotalPass fitness benefit.
- Semiannual vacation program.
- Pharmacy benefit with payroll deduction.
- Employee support program offering psychological, legal, and social assistance.
- Discounts on purchases through the company's stores and e-commerce channels.
- Opportunities for professional development within a large fashion retail environment.
- Inclusive, collaborative, and people-focused workplace culture.
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