Home Care Coordinator / Liaison
HomeWell Care Services
Are you a business professional looking for a job that is people-centered and that offers variety in your day? One that you can work with a team providing care coordination as well as networking to build upon growth while also building the heart of our business in hiring caregivers?
The Home Care Coordinator/Liaison will be a multi-faceted position, responsible for driving business growth through organized marketing efforts as well as assisting our Care Manager with day-to-day activities of client management. This role will also assist with recruiting/onboarding efforts as needed, though not a main aspect of the position. Having knowledge of the health care industry encompassing home care and marketing is a plus. This position has a base pay plus commission.
We are looking for a highly professional, highly motivated, trustworthy, goal-oriented individual who is looking to grow with us. The candidate should have a minimum of 1 year experience in healthcare as well as some experience with marketing. A developed list of relatable business contacts is a plus. Exceptional written and verbal communications skills are a must as well as having the ability to interact effectively with professionals and the general public in a variety of settings including medical settings and the community. Must be tactful and determined in order find and speak with key decision-makers, clients, and family. Excellent follow-up, planning and organizational skills are of utmost importance as well as having a positive and professional business image. Must have detailed knowledge Microsoft Office Suite and use of computers. Being flexible and dedicated is key. Must be passionate about helping seniors live with dignity.
Other requirements:
College degree and/or healthcare/marketing experience
A reliable means of transportation with current insurance and valid driver’s license
Must be able to pass a national/expanded background check as required by the State of Indiana
Must pass drug screen
Other duties and responsibilities:
> Manage and develop all marketing efforts.
> Assist with care coordination as needed.
> Build and maintain lasting relationships with new and existing referral sources and community organizations.
> Conduct in-person calls, ensuring a face-to-face conversation with key decision makers on a specific amount of accounts each day with excellent follow up.
> Effectively meet weekly and monthly sales goals and identify new opportunities for business growth.
> Efficiently complete reporting as required.
> Assist with recruitment efforts of caregivers as needed.
> Assist Care Manager with orientation and in-home client assessments as needed.
> Cover for Care Manager on an as needed basis, including after-hours phone coverage.
> Be a team-player and assist in other tasks as required by management.