Import Analyst

Essential Job Functions:

• Interface with applicable internal (company) and external (client) departments to gather information and provide input on all matters affecting the measurement of operations performance;


• Evaluates and identify potential opportunities for improvements, including analyzing client satisfaction, and ensure excellent service;


• Maintain a very clear and accurate communication with Clients, Vendors and Origin Stations;


• Follow up own daily performance reports to accomplish the goals;


• Feed the system properly in order to keep Import-related KPIs up to date and well organized;


• Provide quotes/costs when required.

Other Skills/Abilities:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations


• Must have strong verbal and written communication skills;


• Knowledgeable of international operations and freight/logistics optimization;


• Excellent planning, time management, collaboration, decision making, organization, and presentation;


• Ability to develop and document processes and procedures;


• Strong team player, able to collaborate with stakeholders, engage senior management, and handle conflicts professionally and flexibly.


• Strong knowledge of Microsoft office pack (Outlook, Excell, Word).

Education and Experience:

• Bachelors Degree in International Business/Logistic or related field;


• Minimum 2 years related experience.