Lead IT Analyst

What you’ll do:

Job Summary    
•Design, model, configure, and implement Kinaxis/RapidResponse and process solutions to meet desired business requirements.  Analyze business processes and systems processes & recommend improvements using Kinaxis/RapidResponse solution and processes. Participate in implementations and third level support as required.   Ability to understand and drive regional solutions and implement controls that are fully auditable and compliant with business and control standards. Develops, demonstrates, trains, and drives regional or global  solutions.
    
Job Responsibilities
• Responsible for in-depth functional & business process knowledge of supply chain planning and execution, and Kinaxis/RapidResponse (required)  - demonstrating global leadership.
- Support the Product Owner in decomposition of epics into features and user stories
- Support estimation of epics, features, technical enablers, and user stories
- Ensure readiness of user stories for agile team according to definition of ready criteria (DoR)
- Provide Level 1,2, and 3 product support as needed
- Deliver functional specifications and configurations and process documentation in line with the agreed and approved design
• Work in partnership with divisional and regional business process owners on system requirements, processes, and systems. 
• Manages requirements scope & disposition through process compliance & gap analysis, integration testing & user acceptance methodology.
• Provide knowledge and input on the system implications of business process changes. 
• Help to identify consolidated, worldwide target processes.
• Demonstrates analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Applies project methodology and governance processes to the change control, system development life cycle and regression testing.
• Support end to end processes and has intermediate level understanding of system touch points. 
• Works with the global governance team to ensure proposed solutions are in-line global solutions.
• Participate in business process improvement committees as needed.
• Strong communication skills - able to interect with senior level leaders at divisional or regional level. Able to explain complex system issues and decision points using common business language (without using IT terms and language) 
• Culivates innovation

Qualifications:

- Expert-level knowledge of Kinaxis/RapidResponse (preferable or Kinaxis Author level II certified or Kinaxis Admin Level I certified) is preferred
- Strong knowledge in Supply Chain Planning and Execution (required), fully demonstrated across many full-life cycle projects.

- Advanced knowledge of functional and technical capability including understanding of the core programming and database preferred
- Experience with ERP and MRP (SAP, Oracle ASCP, MFG/PRO) systems required
- Integrations experience with ERP (SAP, Oracle, MFG/PRO, MAPICS) using ETL tools
- APICS Certification is nice to have
- Understanding of lean agile principles and practices
- Analytics and data-based decisions / analysis
- Architecture maturity of delivered solutions.

- Full bachelor's degree preferred in a related area

- Proficiency in English

Skills:

- Customer and stakeholder engagement and communications skills
- Excellent written and verbal communication skills and the ability to communicate with all level of IT and businesses