Learning & Development Specialist (Associate/Pleno level) na Thoughtworks em Brasil

Descrição do Emprego - Learning & Development Specialist (Associate/Pleno level)

We’re looking for a creative and detail-oriented Learning & Development Specialist to join our global L&D team. In this role, you’ll play a key part in designing and delivering impactful onboarding learning experiences that help new employees thrive from day one.

You’ll bring together instructional design expertise, project coordination skills, and technical know-how in learning platforms to shape and scale onboarding programs across regions. Working closely with subject matter experts, onboarding and L&D team, you'll ensure that our onboarding content is engaging, consistent, and continuously improving.

Job responsibilities

Design & Develop Engaging Learning Content:
- Create and update onboarding materials that are relevant, accessible, and aligned with learner needs.
- Collaborate with subject matter experts to design structured learning paths and training modules.
- Adapt and refine existing content to maintain consistency and efficiency.
- Apply basic visual and multimedia design skills to enhance learning experiences.
- Use tools like eLearning authoring platforms and video editing software to produce high-quality content.

Manage Learning Platform Setup & Maintenance:
- Own the setup, configuration, and ongoing maintenance of onboarding programs in the learning platform.
- Structure and manage learning journeys to ensure an intuitive, engaging user experience.
- Serve as the go-to expert for platform-related updates, troubleshooting, and reporting.
- Set up accurate learner records and ensure data integrity across all programs.

Learning Management System (LMS) Support and Collaboration:
- Collaborate with relevant teams to support the ongoing development and maintenance of the company’s Learning Management System (LMS).
- Monitor and enhance the user experience across the LMS platform, including evaluating usability, clarity, and ease of access to learning content.
- Regularly audit and update learning content to ensure it remains accurate, relevant, and aligned with business goals.
- Support the organization and structure of LMS components—such as landing pages, menus, channels, and navigation—to ensure they are intuitive and user-focused.
- Work with stakeholders to gather feedback and suggest improvements that enhance the overall learning experience.
- Implement and maintain clear standards for content organization and navigation to support a seamless learning journey.

Job qualifications

Technical Skills

Strong English language communication skills, both written and verbal.

Experience in Learning & Development, with a strong emphasis on onboarding and early-career programs.

Proven skills in instructional design and content development, with a learner-centered approach.

Expertise in Learning Management Systems (LMS), especially Docebo, including content organization, user experience, gamification and platform administration.

Hands-on experience with eLearning tools (e.g., Elucidat) and basic video editing software.

Understanding of learning analytics, performance measurement, and incorporating feedback into continuous improvement.

Proficiency in Google Suite tools for collaboration.

Professional Skills

Comfortable working in distributed, global teams with the ability to manage multiple priorities and collaborate effectively across time zones.

Comfortable working in environments that are culturally diverse, fast-paced and always changing.

A results-driven mindset, with a balance of initiative, teamwork, and accountability.

Resilient. Can accept feedback and admit when you’ve made a mistake.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

Original job Learning & Development Specialist (Associate/Pleno level) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Learning & Development Specialist (Associate/Pleno level)