Logistics Manager

Essential Job Functions

• Creates Value Propositioning and drives solutions. Provides, documents, and reviews one strategic solution per client managed in their book of business per quarter. 


• Acts as main liaison between client and CWW network.


• Internal and external business reviews on a monthly basis.


• Local level relationship building, management and engagement both internally and externally.


• Creates and deploys SOP to respective origin/destination points. Obtains sign off both internally and externally.   


• Manages RCCA process and drive continuous improvement.


• Participates in and manages quoting process.


• Engages with Implementation Managers for all new business.


• Manages anomaly and exception reports both financial and operational.


• Drives cross selling opportunities


• Defines/documents and gains sign off on Scope of Work both internally and externally.


• Manages and Drives Company mandated ROTP.


• Maintains invoicing requirements contained within the SOP with DD and Regional Director Account Management signature.


• Collaborates with stations and client to build a healthy and steady collections  


• Maintain AR below percentage in accordance with company goal.


• Responsible for driving 10% Net Revenue growth YOY for respective book of business.


• Other duties as assigned 


• Responsible for driving 10% Net Revenue growth YOY for respective book of business.


• Other duties as assigned

Other Skills/Abilities

• Demonstrated sales success and knowledge of sales concepts, methods and techniques.


• Strong understanding of business beyond core functional expertise and in-depth knowledge of products and services.


• Fluency or High level experience in the English language (written, speaking, reading).


• Excellent written and oral communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments.


• Ability to develop strong business relationships within all levels of the company and with potential and existing clients.


• Strong working knowledge of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry. 


• Intermediate proficiency in Microsoft Office, internet, web-based and job specific

Education and experience

• High School Degree or GED required.


• Bachelor's Degree preferred


• Minimum five years related experience.