Manager, Sales

Are you passionate about leveraging your deep relationships and sales skills to collaboratively connect
our luxury member hotels to premiere travel agencies? As the Sales Manager, Brazil, you will join the
Global Sales team, reporting to the Director Travel Trade, Latin America. This position is responsible for
strategic account management of key luxury leisure agencies in Brazil on behalf of our member hotels
globally.

The ideal candidate will be a self -disciplined, dynamic, pro-active, creative, positive-minded, and highly
self -structured sales professional with strong strategy and execution skills. This individual will be able to
develop and strengthen client relationships with stakeholders at all levels of seniority, as well as initiating
and taking ownership of projects. Through strategic planning and collaboration with colleagues and
hoteliers alike, this individual will optimize revenue f rom the region to Leading’s portfolio of over 400
independent luxury hotels worldwide. Demonstrating a commitment to excellence in meeting the
company’s objectives is key, as is a proven track record of strategic planning and implementation leading
to successful outcomes.

This is a full-time position located in São Paulo City. We of fer f lexible workplace policies that can
accommodate work f rom home candidates who are comfortable traveling to our SAO office location two
days a week.

Essential Functional/Regional Responsibilities
Please note that reasonable accommodations may be made to enable individuals with disabilities to perform
the following essential responsibilities:
• Strategic key-account management and new business development in Brazil.
• Achieves and ideally exceeds assigned managed account revenue budget through a solid sales
strategy involving strategic key-account management, new business development, project
management and a dynamic collaboration program with member hotels to drive revenue.
• Executes account development plans to ensure objectives, strategies, and activities are aligned with
the business needs.
• Assesses and reacts to market trends, market share and the competitive hotel environment.
• Strategically plans f requent regional Sales Missions, Roadshows and Events for clusters of hotels,
aimed at optimizing revenue for member hotels attending and elevating the LHW brand .
• Participates in relevant industry events and tradeshows where necessary.
• Takes ownership of strategic projects where required, outlining objectives, strategies and activities ,
while monitoring ROI.
• Collaborates with group and corporate team when opportunities arise to cross-sell in those segments.
• Manages effective and constant CRM (Sales Cloud) usage to ensure sales effectiveness and delivery
according to company standards and lead team members to ensure usage of the tool .
• Develops initiatives that deliver and go beyond set revenue targets to selected member hotels as part
of our collaborative approach to business.
• Enhances the level of awareness and preference of the company in the region and maintains the
relationships with identif ied major key accounts, hotel members and others .
• Develops new account business opportunities and contacts in assigned territories that will drive
revenues to member hotels.
• Educates member hotels on the travel trade segment and provide consulting on how to grow revenue
f rom this segment.
• Works collaboratively with regional of f ices to ensure strategic and procedural alignment .
• Manages the given expense budget for the market.

Requirements, Experience and Qualifications
The ideal incumbent will have:
• Bachelor’s degree in hospitality, business, marketing, sales management or similar.
• 3+ years sales/hospitality experience. Ideal background is a sales role for a luxury hotel brand –
either on-property, regional, or global.
• Brazilian market knowledge and relationships.
• Experience working with sales, marketing and distribution technology, and CRM.
• Well-connected and networked in the hospitality and travel industry.
• Ability to travel to accounts within territory, as well as to attend necessary industry events.

Skills and Abilities
• Results driven, strong organizational, planning, and execution skills.
• Demonstrated ability to listen, analyze, sell, and negotiate.
• Excellent written and verbal communication (English required, other languages a plus) .
• Ability to assess, discern, and create strategies that work across the organization.
• Willingness and ability to innovate, take calculated risks, and f lex to change.
• Facility in translating changing market dynamics to actionable sales strategy .
• Strong technical skills related to sales CRM, reporting, presentation creation, etc.
• Ability to see big picture, patterns, and details and translate into numbers .
• Strong work ethic; team player; willing to help co-workers in high demand times.
• Ability to represent/demonstrate LHW core values.
• Ability to inf luence and build trust .
• Executive polish and presence.
• Ability to innovate and take risks.
• Global focus.

Leader All-Encompassing Responsibilities

• Influences change by challenging the status quo, proposing ideas, and creating solutions to advance
the company forward.
• Connects to purpose to originate and innovate.
• Studies how people behave to inf luence, inspire and motivate them.
• Empowers people by building trust .
• Takes ownership of outcomes - asks self what can I do to bring about the result I am seeking .
• Studies the markets and the business (complexities, obstacles, issues and opportunities).
• Sees what’s working and what’s not, recommends alternatives to enable better execution.
• Strives to be in sync with the team and the rest of the organization.
• Drives for extraordinary results -- aims high and has a plan behind it.
• Engages and explores – applies new discoveries and information to produce better results
Anticipates, doesn’t wait to be told .

About The Leading Hotels of the World, Ltd. (LHW)  
Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW hoteliers are artisans of hospitality whose expertise, commitment to excellence, and individual flair allows them to create story-worthy moments for their guests. And it is these authentic, individualized experiences combined with the warm hospitality and high-touch service they provide that keeps discerning travelers returning again and again. LHW’s collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW’s tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps – and beyond – explore, find inspiration, and experience unforgettable travel moments.