Manager, Sales Development

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

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  Skills-Based Hiring: You dive into job descriptions and team performance data to uncover the key skills needed for success, using engaging behavioral questions to explore how candidates have showcased those abilities. With structured interviews, you focus on a candidate’s skills and practical experience, ensuring they can perform role-specific tasks effectively. 

  
  


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  Skills Development: You partner with team members to identify their developmental needs and adjust your leadership style to support their growth. As a strong communicator, you clearly articulate development plans, expectations, and feedback, aligning individual growth with team and organizational goals to ensure skill development drives collective success.

  
  


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  Demand Generation: You develop, plan, and implement data-driven lead nurtures and GTM sales plays that drive urgency and accountability. By creating compelling, targeted content for each stage of the buying journey and analyzing performance data, you identify trends and optimize strategies to ensure timely, impactful execution across multiple initiatives.

  
  


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  Pipeline Management & Performance:  You analyze the sales pipeline to identify bottlenecks and areas for improvement, implementing strategies that optimize lead flow and boost conversion rates. Proficient in SFDC, SalesLoft, and Gong, you leverage data for strategic decision-making, set clear performance expectations, and provide regular coaching and feedback, ensuring alignment with sales partners for organizational success.

  
  

About this role

The SDR Sales Development Manager is a critical member of the Sales Development leadership team who grows talent and executes against marketing pipeline goals. To continue doing great work, we need an energetic people leader who wants to join a burgeoning team and is passionate about coaching and developing people at the beginning of their sales careers.

This role gives you the opportunity to hire and shape a fantastic team in the Sales Development organization. To be successful, you should pride yourself as a people leader first, but have a strong process-oriented style as well as a positive attitude which you use to influence those around you.

What you’ll be doing

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  Scale and manage a high-performing team of 8+ SDRs who consistently overachieve on aggressive goals and will become future ADRs and AEs at Udemy.

  
  


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  Own and drive execution of Udemy’s marketing pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across segments.

  
  


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  Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and People teams to successfully collaborate on new marketing campaigns and field events, optimize your business for efficiency, accelerate ramp time to productivity, and ensure your team has a crisp understanding of Udemy’s domain knowledge.

  
  


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  Attract, hire, develop, and retain world-class SDR talent.

  
  


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  Build and coach high-performing SDRs to the next high-performing ADRs and Commercial Account Executives.

  
  


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  Leads through inspiration, service leadership, and Udemy values.

  
  

What you’ll have

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  Ranked in the top 25% of your current fully ramped cohort for annual performance year-to-date; fully ramped cohort = 2+ quarters ramped in-seat.

  
  


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  2+ years of Sales, Sales Dev, or leadership experience with a track record of excellence in pipeline generation.

  
  


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  Are excited by attracting, recruiting, developing and retaining world-class talent early in their Sales and Management careers.

  
  


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  Demonstrate a deep sense of ownership, accountability, pride, and passion for your work.

  
  


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  Are strategic enough to build a team, but tactical enough to execute on a day-to-day basis.

  
  


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  Have a reputation with cross-functional teams as being collaborative, innovative, accountable, and reliable.

  
  


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  Have an obsession with being data-driven, highly analytical, lead through influence and are a structured thinker.

  
  


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  Think big by working to achieve a deep understanding of predictable revenue models, mastery of sales development, and value selling practices as well as leadership philosophy and development.

  
  


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  Love to teach, coach and enable through traditional and innovative approaches. You enjoy building slide decks with the latest pitches and the most updated examples from your team’s performance.

  
  


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  Your favorite work playlist is not on Spotify but on the call recording software and you love providing feedback and bettering your team’s skills.