Mid-level Sales Engineer

• Work in collaboration with Sales teams to help to conduct business requirements to fit Merchant needs;


• Making technical presentations and demonstrating how a product will meet Merchant needs;


• Providing pre-sales technical assistance and product education;


• Persuading Merchants that a product or service will best satisfy their needs;


• Work with key internal stakeholders, including Product, Legal, Risk & Compliance and Development teams to address specific Merchant business requirements or new product features;


• Help the Merchant during its journey through EBANX integration, until it is fully comfortable and ramped up;


• Solving Merchant's technical problems;


• Handle post-live communication and follow-ups with Enterprise Merchants;


• Act as main technical point of contact for all implementation-related activities throughout the integration lifecycle;


• Facilitate setting up Merchant accounts, provide technical support and guide Merchants through testing and pre-launch activities;

• Relevant experience in integrations and deep understanding of APIs;


• Excellent communication skills to translate API / technical terms to business/corporate stakeholders;


• Ability to successfully interact and dynamically adapt to communication styles with all levels of audiences including managers, and technical/IT staff;


• Ability to quickly assess and troubleshoot Merchant integration issues;


• Effective time management skills to work with multiple customers simultaneously;


• Ability to function independently and in team environment;


• Fluent English

• Big Dream;


• Results Driven;


• Team player mindset;


• Strong presentation skills (Presenting to internal and external Business units);


• Past experience with software development.


• Experience in the payments industry.


• Broad understanding of technical concepts and payment processing;

EBANX offers:

• Spanish, English, and Portuguese classes;


• Meal Allowance;


• Transportation voucher (if needed);


• WAVES - Program of goals and results (variable compensation);


• EBANX Play - Wellness (Gympass, e-Sports, SESC );


• EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career;


• EBANX Skills: budget for workshops and courses;


• EBANX Flexible: Birthday Day Off;


• Semi-flexible hours (8 hours a day - Monday to Friday);


• EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women;


• EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers;


• Life Insurance: Life Insurance 100% paid by EBANX;


• Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more!

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