Oracle Telecom Order & Service Management (OSM) Consultant

Key Responsibilities:

• Analyze business and technical requirements to design scalable and flexible OSM solutions for order management and service fulfillment in telecom environments.
  


• Configure OSM cartridges including order orchestration, decomposition, and orchestration plans using Design Studio.
  


• Develop and optimize orchestration workflows, task flows, and order life cycle policies.
  


• Collaborate with architects, developers, and business analysts to ensure end-to-end solution integrity across BSS/OSS systems.
  


• Integrate OSM with upstream and downstream systems such as CRM, Billing, Inventory, and Activation systems using Oracle SOA Suite, REST, or other middleware platforms.
  


• Support solution testing, troubleshooting, and defect resolution in coordination with QA and operations teams.
  


• Document solution architecture, configuration, and deployment artifacts in line with project and compliance standards.
  


• Provide thought leadership on OSM best practices, enhancements, and process improvements.
  


• Participate in Agile ceremonies and contribute to iterative solution delivery and continuous improvement.
  

Requirements

Required Qualifications:

• 5+ years of hands-on experience with Oracle Communications Order and Service Management (OSM).
  


• Proficiency in Oracle Design Studio for OSM cartridge development and configuration.
  


• Strong understanding of telecom order lifecycle, orchestration patterns, and service decomposition.
  


• Experience with SOA, XML/XSLT, Web Services, and system integration frameworks.
  


• Familiarity with telecom industry standards such as TM Forum Frameworx (eTOM, SID).
  


• Excellent problem-solving, communication, and documentation skills.
  


• Bachelor’s degree in Computer Science, Telecommunications, or related field; Oracle certifications are a plus.
  

Preferred Qualifications:

• Experience with other Oracle Communications products such as UIM, ASAP, or BRM.
  


• Knowledge of cloud-native OSM solutions or experience migrating legacy OSM systems to the cloud.
  


• Background in CI/CD practices and DevOps tools for deployment and automation.
  


• SQL Experience and OSM Database schema knowledge.