Payments Specialist

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Job Description

Apply by October 23

Make a change, then keep moving forward.

São Paulo - SP

At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

All about the role:

Our Finance teams contribute to Electrolux purpose by providing financial expertise and business insights that support sustainable growth and innovation. Working in a dynamic, proactive, and collaborative environment, we help ensure that investments and strategic initiatives create long-term value for the business.

What you’ll do:

We are seeking a Payments Specialist to join our LATAM Payments team, supporting operations across Brazil, Chile, Argentina, Colombia, Ecuador, and Peru. This role is responsible for driving payment performance, fraud prevention strategies, payment method expansion, and end-to-end project leadership across the region.

The ideal candidate combines strong analytical capabilities with strategic thinking, project management experience, stakeholder management skills, and a deep understanding of the digital payments ecosystem.

In the detail, you will:

• Develop and execute the LATAM payments strategy, driving payment performance and customer experience.
• Manage payment providers, banking partners, and fraud prevention vendors, including commercial negotiations and performance monitoring.
• Monitor and improve key payment and fraud KPIs, ensuring efficient payment flows and risk mitigation.
• Lead cross-functional projects related to payments, fraud prevention, and process improvements.
• Coordinate project roadmaps, timelines, stakeholder communication, and performance measurement.
• Identify innovative tools, technologies, and market trends that can enhance payment performance, fraud prevention, and customer experience.
• Partner with Marketing and commercial teams to develop payment campaigns that drive conversion and revenue growth.
• Prepare reports, presentations, and governance routines to support business decisions and ensure compliance.

As part of the culture of continuous improvement, you will be involved in Lean Thinking projects and activities (EMS/EAI).

Who you are:

• Bachelor's degree in Business Administration, Economics, Finance, Engineering, Technology, or related fields.
• Strong experience in Financial Scope: Payments, Fraud Prevention, E-commerce, Fintech, Financial Services, or Digital Commerce.
• Experience managing payment providers, acquirers, gateways, PSPs, issuers, and banking partners.
• Experience leading complex projects and coordinating multiple stakeholders.
• Advanced Microsoft Office skills.
• Experience monitoring and improving payment approval rates and fraud KPIs.
• Advanced proficiency in Spanish.
• Advanced proficiency in English.

Where you’ll be:

You will be based at the São Paulo office, the center of Electrolux Sales and Marketing operations in Brazil and the workplace of collaborators who are driven by the creation of value along the steps of the Consumer Journey.

In order to create a culture of inclusion and care for everyone's wellbeing, we offer the following benefits:

• Flexible work hours/hybrid work environment (4x1);
• Profit share bonus;
• Discounts on our award-winning Electrolux products and services;
• Family-friendly benefits such as extended paternity leave (4 weeks);
• Insurance policy plan;
• Extensive learning opportunities and flexible career path.

As part of Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.