Recruiter (Temporário)

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?

As Recruiter you are responsible for overseeing the recruitment process and developing strategies to attract, source and hire top talent. The role works closely with Hiring Managers to understand the company’s needs, create job adverts and develop effective recruitment campaigns that meet agreed company SLA’s. The role also ensures that the recruitment process is efficient, cost-effective and aligned with the Ten’s goals, values and standards. It also ensures compliance with applicable laws, regulations and company policies throughout the recruitment process.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Scope of role is defined outside of the job description.  

Talent attraction

• In conjunction with Hiring Managers, develop and update internal job descriptions and job specifications for all new roles, establishing clear role requirements, skills and / or qualifications.
• Create external job adverts that give a clear overview of both the company and the role the candidate is applying for.
• Advertise all current vacancies using the most appropriate and suitable channels – this may include a mix of online job boards, social media, magazines, referrals, networking events and external organisations.
• Proactively source candidates from various channels, maximising the use of online recruitment platforms, mainly LinkedIn, to headhunt for talent.
• Utilise bulk advert purchases to reduce direct recruitment costs.
• Establish and maintain relationships with external recruitment agencies and other partners to support the talent acquisition process. Negotiate competitive rates with external partners, including rebate periods for the first 3-6 months of employment.

Recruitment campaigns

• Keep track of all recruitment costs, clearly separating direct recruitment costs versus those of agencies and identifying cost saving opportunities.  
• Manage the vacancy sheet and Ten’s vacancy website, ensuring this is accurate and up-to-date at all times. 
• Work in conjunction with Hiring Managers, to create a recruitment plans for each vacancy, documented within the Role Brief form. This should identify the recruitment process to follow, clear timelines and owners for each stage of the process, and drafts of both prepared and live tasks that will be used to evaluate the required skills / behaviours for the role.
• Evaluate and screen applications in the first two stages of Ten’s recruitment process (CV screening and phone interviews).
• Coordinate and organise the remaining stages of the agreed recruitment process, ensuring candidates are communicated to regularly and promptly, regardless of whether they are successful in their applications or not.
• Create and share reports highlighting key recruitment metrics for each recruitment campaign, sharing learnings where applicable.

Future talent pipeline

• In conjunction with Senior Managers, determine and agree the current and future needs of the business, identifying critical and most at risk roles.
• Identify the skills, experience and competencies required to fill the gap between where the business is today, compared to where it needs to be in the future.
• Create a talent pipeline to fill any critical / at risk roles. Keep in regular contact with targeted candidates, building strong relationships and engagement with the business.  

Offers

• Manage the end-to-end recruitment process, including the pre-employment screening and offer process, ensuring correct expectations are set regarding job requirements (working hours, bonuses etc) and coordinating offer negotiations.
• Work closely with the respective People Experience representative to ensure the smooth handover of offer details, and prompt start of the onboarding process.

Others

• Continuously research and stay updated on industry trends, best practices and new technologies in talent acquisition to improve the recruitment process and candidate experience.
• Any other required ad-hoc recruitment activities.
• Upkeep of FTE list for resource requirements

• Proven experience as a Recruiter, ideally in a fast-paced environment
• Experience managing full-cycle recruitment, from sourcing and screening to offer stage
• Strong experience with candidate sourcing techniques, including LinkedIn Recruiter, job boards, and networking
• Ability to manage multiple roles simultaneously while maintaining a strong candidate experience
• Excellent communication and stakeholder management skills
• Comfortable working with ATS systems and recruitment tools
• Strong organizational skills and attention to detail
• Ability to work independently and adapt quickly in a temporary/project-based role
• Advanced or fluent English

Excellence also for those who are part of the team

Our employees are at the heart of our business. We cultivate a culture of recognition and appreciation through regular performance reviews and our annual Extra Mile Awards, which celebrate those who go above and beyond. We encourage professional development and support our talent at every stage of their journey at Ten.

What you’ll find when you join Ten:

• Compensation aligned with the level of excellence required for the role
• Medical & dental insurance, meal voucher and other benefits
• Hybrid work model (2 days in the office per week), promoting a better quality of life
• Employee discounts: access to excellent travel and entertainment benefits, just like our members
• A global, dynamic, and inclusive environment, with diversity as one of its core pillar

Commitment to Diversity

We value different cultures, experiences, and perspectives. Ten is committed to fostering an inclusive workplace where all decisions — hiring, promotion, development, or separation — are based on merit, competence, performance, and business needs.