Bilingual Front Desk Receptionist - Ophthalmology Practice

We are seeking a reliable and professional Bilingual  Front Desk Receptionist with proven experience in an ophthalmology practice and insurance verification to join our team. The ideal candidate will be fluent in both English and Spanish, possess strong communication and organizational skills, and be able to manage a busy patient schedule in a specialized eye care environment.

Responsibilities:

• Greet and assist patients in a professional, friendly manner.
• Conduct verification of patient insurance eligibility and coverage details.
• Efficiently schedule, confirm, and manage ophthalmology appointments.
• Answer and direct incoming calls, addressing patient inquiries in English and Spanish.
• Support patient intake and provide information on eye care services, tests, and procedures.
• Maintain accurate patient records and documentation in compliance with healthcare regulations.
• Coordinate with ophthalmologists, technicians, and clinical staff to ensure smooth patient flow.
• Perform front desk duties including data entry, filing, and administrative tasks.

• Fluency in English and Spanish (both spoken and written) is a must.
• At least 1 year of experience in insurance verification procedures required.
• At least 1 year of experience as a receptionist or front desk staff in an ophthalmology practice is mandatory (experience solely in general medical practice will not qualify).
• Strong interpersonal, communication, and organizational skills are required.
• Proficiency in scheduling software and office technology is expected.