Bilingual Sales Representative (Portuguese/Spanish)

Amparo is an innovative auto insurance company that aims to provide affordable, reliable insurance products to a niche base of multilingual customers. Launched in the summer of 2021, Amparo is a new managing general agency (MGA) to the MA market and is poised for significant growth over the next few years, affording unique opportunities for career advancement spanning the range of insurance disciplines (e.g., sales, claims, underwriting). Amparo is an aggressively growing insurance company, where you will be able to collaborate with your CEO, underwriters, and inside sales members as a valued team player from day one. We are open to candidates of all experience levels, from seasoned agents to pre-licensed young professionals.

Your Title: Sales Representative

Your Location: Remote/Belo Horizonte Area

Your Hours: Monday through Friday, 8 hours per day, Eastern Standard Time

Compensation: 66,000 BRL plus commission

You Report To: Sales Team Leader

About the Opportunity:

Amparo is looking for a positive and professional Sales Representative to join our growing team.  Within this role you will be the initial point of contact for our future policyholders. Your primary responsibility will be to quoting new personal lines auto insurance to prospecting clients. This individual will manage the full sales cycle across phone, text, and email to provide a personalized customer experience. You will work with one of our licensed insurance sales agents to sell new policies after preliminary quote and supporting documentation is completed. You be tasked with maintaining relationships with clients and dealers, communicating with them promptly throughout the process. We’re looking for a high-performing, client-focused sales professional with a passion for delivering exceptional service. Job seekers should be self-motivated, organized, and with a proven history of working in a high-volume, fast-paced environment.  

What Will You Do:

Your duties include, but are not limited to:

• Respond promptly and professionally to inbound and outbound communication (calls, texts, and emails) from clients and dealers requesting new quotes for personal auto insurance.
• Receive information and prepare quotes for potential clients based on driving information and other rating criteria, making sure to follow underwriting guidelines throughout the process.
• Obtain and collect supporting documentation including drivers’ licenses and proof of license history.

• Run vendor reports from various systems to verify accuracy of information provided by potential client regarding insurance and driving history.
• Advise clients on appropriate insurance coverage and options relative to their circumstances and meeting the needs of the client.
• Maintain relationships with clients throughout the process of obtaining a new policy, helping them navigate questions pre & post policy being issued by one of our licensed sales agents.

What Will Our Ideal Candidate Have:

• Spanish/Portuguese Speaking proficiency
• Strong engaging interpersonal and persuasion skills needed to close sales
• Ability to work in a high volume, fast paced environment managing multiple priorities
• Knowledge of all insurance policies preferred
• Attention to detail ensuring accuracy
• A positive, ambitious attitude
• Highly self-motivated and self-disciplined with the ability to work effectively and independently
• Strong written and verbal communication skills

What is a Must Have:

·       High School Diploma or GED equivalent

·       Bachelor’s Degree preferred

• 1 year of service or sales experience in the insurance industry preferred