FBS Observability Engineer

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Job Summary

This role will be part of the Enterprise Observability team that provides observability solutions to teams across the company in the form of a shared service.

Key Responsibilities

•Managing and evolving the enterprise observability platform, with a focus on operational excellence and best practices.

•Provides platform stewardship, optimization, and strategic enablement.

•Will work closely with Site Reliability Engineers (SREs) and automation engineers to enhance issue detection, drive intelligent alerting, and enable automated remediation across a large and complex enterprise environment

•Manage our unified observability platform, and work with individual application and infrastructure teams to ensure their observability needs are met. This includes instrumentation, configuration, alert creation, coaching, and ongoing improvements.

•Instrumentation, Implementation, Best practices, bring order with many stakeholders, best practices, someone with previous experience that has implemented, demonstrated experience in complex environment.

• 3-5 years of experience as an Observability Engineer, Monitoring Engineer, Observability platform administrator, Dynatrace administrator or similar
• Full English Fluency
• BS in Computer Science or similar
• Experience in working in Complex environment in engineering or administration in a multinational environment from any industry.

Technical & Business Skills

• Platform Administration – Advanced
• Monitoring and Observability – Intermediate
• Communication, stakeholder management, Advance
• Technical Writing
• Implementation Experience Automation / Scripting - Intermediate
• Coding capacity - Desirable
• Process Improvement – Intermediate
• Dynatrace - Entry Level (1-3 Years) Desirable or others similar (AppDynamics, Splunk, New Relic, Solarwinds, Datadog)
• Office Suite - Intermediate (4-6 Years)
• Cloud Platforms (AWS/Azure/GCP) - Intermediate (4-6 Years) Working knowledge

This position comes with competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.