Full-Time Bilingual Real Estate Virtual Assistant (LATAM)

A solo residential real estate agent serving the Delaware and Pennsylvania markets for 14 years, is seeking a proactive Bilingual Real Estate Virtual Assistant to streamline operations and enhance client service delivery. This role involves complete transaction coordination, CRM migration and management, client communication in English and Spanish, and operational systems optimization. If you excel at real estate administration, have expertise in GoHighLevel, and can manage complex transaction workflows while supporting Spanish-speaking clients, this role is perfect for you.

Responsibilities:

• Coordinate all listing and transaction processes from contract to close, managing timelines, contingencies, and documentation for 20-30 active deals across Delaware and Pennsylvania markets
• Lead complete migration from Follow Up Boss to GoHighLevel, organizing client database, segmenting contacts, setting up automated workflows, and ensuring zero data loss during transition
• Manage and optimize GoHighLevel CRM including campaign deployment, email/SMS automation, simple funnel creation, squeeze page design, and AI feature implementation for lead nurturing
• Serve as bilingual point of contact for English and Spanish-speaking clients, handling inquiries, scheduling showings, coordinating inspections, and providing transaction updates via phone and email
• Coordinate communications with escrow companies, title agencies, lenders, and other transaction parties, ensuring all parties remain informed and deadlines are met consistently
• Create and maintain standard operating procedures (SOPs) for transaction workflows, listing processes, client onboarding, and follow-up systems to standardize operations and ensure quality
• Manage agent's calendar, inbox, and CC-based task management, prioritizing urgent items, scheduling appointments, and ensuring timely responses to all client and partner communications
• Implement lightweight project tracking systems for active transactions, maintaining organized checklists and status updates that provide visibility into pipeline health and next actions

• 3+ years of real estate transaction coordination or virtual assistant experience in residential real estate (must-have)
• Fluent in English and Spanish with professional communication skills in both languages (must-have)
• Proven expertise with GoHighLevel CRM including automation, funnel building, and campaign management (must-have)
• Based in LATAM time zones (EST-aligned or within 2-hour difference) for optimal availability (must-have)
• Strong understanding of US residential real estate transactions, contracts, and closing processes
• Experience with CRM migration and data management, preferably from Follow Up Boss or similar platforms
• Exceptional organizational skills with ability to manage multiple concurrent transactions and deadlines
• Professional home office setup with reliable high-speed internet connection, backup power, and self-directed operations mindset

• Tools You'll Use:
• CRM & Automation: GoHighLevel (must-have), Follow Up Boss (during migration) (must-have)
• Real Estate Platforms: MLS systems, transaction management software (must-have)
• Communication: Email, phone system (local number setup available), WhatsApp (nice-to-have)
• Documentation: Google Workspace or Microsoft Office Suite (nice-to-have)
  Project Management: Asana, Trello, or similar for transaction tracking (nice-to-have)

• Unlimited earning potential if you choose to take on multiple clients and have the capacity
• Generous health allowance to support your well-being
• Profit-sharing opportunities as the company grows
• Access to exclusive upskilling and training in AI, operations, and leadership
• Monthly raffles and performance bonuses
• A tight-knit, supportive community and a dedicated Talent Success Manager to guide your journey