Activate JobCopilot
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Gerente de Projetos / Programas in Brazil.
This role offers the opportunity to lead and coordinate critical IT programs and projects, focusing on IT service management (ITSM) initiatives. You will oversee project planning, risk management, and scope control while ensuring alignment with strategic business objectives. Acting as a bridge between technical teams and stakeholders, you will drive the delivery of high-quality solutions using industry best practices and ServiceNow expertise. The position combines hands-on technical knowledge with leadership, fostering collaboration, efficiency, and innovation. It is ideal for a professional who thrives in a dynamic environment and is motivated to make tangible impacts on project outcomes and organizational growth.
Accountabilities
- Lead and manage IT programs and projects with a focus on ITSM initiatives using the ServiceNow platform
- Plan, estimate, and monitor project timelines, budgets, and deliverables to ensure successful execution
- Identify and mitigate risks, managing project scope while aligning with PMBOK standards and business objectives
- Coordinate and guide technical teams, facilitating collaboration and clear communication across all stakeholders
- Ensure adherence to best practices in workflow automation, scripting, and platform configuration
- Develop reports, dashboards, and documentation to track project performance and progress
- Act as the primary point of contact for stakeholders, translating business needs into actionable technical plans
- Strong expertise in IT Service Management (ITSM) and ServiceNow platform functionality
- Proven experience in program and project management, including planning, estimation, risk, and scope management
- Familiarity with PMBOK® methodology and application in IT projects
- Technical proficiency with APIs (Scripted REST API), scripting in ServiceNow (Script Include, Client Script, Business Rules)
- Hands-on experience with Workflow, Flow Designer, Scheduled Jobs, and other ServiceNow automation tools
- Knowledge of ServiceNow ACLs, UI Policies, tables, and views
- Excellent communication skills to coordinate effectively with technical teams and stakeholders
- Learning and development incentives (e.g., Udemy programs)
- Corporate English classes at affordable rates
- Opportunity to work remotely
- Exposure to challenging projects with high impact on business and technology
- Collaboration within a skilled and innovative team environment
Requirements
Benefits
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Your email job alert is now active!
