Inbound Sales Agent

As a Sales Inbound Agent for the Brazilian market, you will play a pivotal role in driving revenue growth by engaging qualified inbound leads, providing expert product consultations, and optimizing sales pipeline performance. You will be part of PERGOLUX, a premium Scandinavian-inspired outdoor living brand guided by Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, where our global team is dedicated to bringing outdoor living dreams to life across 14+ countries.

Work Schedule: This role covers our peak customer hours.

The schedule is typically:

12:00 PM – 8:00 PM
Saturday and Sunday are regular workdays - One weekday off

Candidates must be comfortable working afternoons and weekends.

Your Responsibilities

• Lead Generation & Sales Support: Assist in identifying and engaging potential customers to drive sales.

• Customer Consultation: Provide tailored recommendations, highlighting the benefits of our premium pergolas and accessories.

• Order Coordination: Support the sales process by ensuring a smooth transition from inquiry to purchase.

• Upselling & Cross-Selling: Identify opportunities to recommend additional products, such as accessories or maintenance services.

• Competitor & Market Research: Stay informed about market trends and competitor offerings to support sales strategies.

• Event & Exhibition Assistance: Help prepare for and attend sales events to showcase our products and engage with customers.

• Sales Performance Tracking: Maintain lead records in the CRM and assist in analyzing sales performance to improve strategies.

• Own the full sales pipeline and track performance metrics (conversion rates, AOV, upsell rates, etc.).
  

Your Profile

• At least 2 years of experience in sales or customer-facing roles

• Preferably experienced in selling high-value products (e.g., luxury goods, real estate, premium services).

• Strong communication and negotiation skills.

• A proactive and customer-focused mindset.

• Good organizational skills and attention to detail.

• Ability to work independently and in a team.

• Fluent in Portuguese (required)

• English is a plus, but not required.

What We Offer

• A dynamic international work environment in a rapidly growing company with many growth opportunities

• Central office location in Sao Paulo (at the beginning will be Homeoffice)

• Ergonomic workstations and modern laptops

• Employee events (summer party, Christmas party, after-work gatherings)

• Employee discounts on PERGOLUX products

• Motivated and supportive colleagues who help each other

• Strong focus on professional development and skill-building

• Free drinks and snacks

• Employee referral program

• Flat hierarchies, fast decision-making, and strong growth opportunities.

How to Apply

To learn more about our team and take the next step in your career, connect with us through the links below:

• Learn more and submit your application on the PERGOLUX Career Page.

• Follow our journey and stay updated on PERGOLUX LinkedIn.