[Job-22655] Senior Business Analyst, Brazil

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Your Mission:

Join CI&T on a strategic initiative focused on the creation and structuring of Standard Operating Procedures (SOPs), leveraging Generative AI (Gen AI) to streamline content creation, ensure consistency, and enhance documentation efficiency across processes.

Responsibilities:

- Conduct meetings and workshops with stakeholders to gather business needs and translate them into clear functional and process requirements;

- Design and customize Gen AI-driven solutions to support the creation and maintenance of SOPs;

- Document business processes, workflows, and operational manuals for implemented solutions;

- Collaborate closely with cross-functional teams to ensure business needs are accurately reflected in deliverables;

- Ensure that documentation and solutions are aligned with compliance, security, and performance standards;

- Help promote best practices and scalable structures for process standardization.

Requirements for this Challenge:

- Proven ability to own delivery, manage competing priorities, and engage multiple stakeholders;

- Hands-on experience with Azure DevOps, Agile ceremonies, and stakeholder management;

- Strong skills in communication, documentation, and problem-solving;

- Familiarity with tools and frameworks such as BPMN, Gherkin, and modern delivery platforms;

- A consultative and proactive mindset, with the ability to lead conversations and influence decisions;

- Experience working in digital consulting environments;

- Comfort using — or willingness to learn and explore — Gen AI tools to enenhance productivity.

Our benefits:

-Health and dental insurance

-Meal and food allowance

-Childcare assistance

-Extended paternity leave

-Wellhub (Gympass)

-TotalPass

-Profit-sharing (PLR)

-Life insurance

-CI&T University

-Discount club

-Free online platform dedicated to physical, mental, and overall well-being

-Pregnancy and responsible parenting course

-Partnerships with online learning platforms

-Language learning platform

And many more!

More details about our benefits here: https://ciandt.com/br/pt-br/carreiras

Collaboration is our superpower, diversity unites us, and excellence is our standard. 

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.