Hey there! We're looking for a Business Process Manager for our client, a global scientific company focused on scientific research. If you have experience in digital operations or process improvement (preferably within life sciences or consulting firms), keep reading!
100% Remote
Salary in USD
Brazil – Reporting to US
Full Time
Advanced English
About our client
You will be working for a global scientific company that is pioneering scientific research focused on creating breakthrough medicines. They have a vast presence with two primary offices in the US and UK and extend their operations in over 60 countries like Spain, Korea, Australia, China, Japan, and Taiwan.
About Athyna
Athyna is a Global Talent Platform, helping align world-class talent with the best employment opportunities across the globe.
We believe in the future of work. That’s why we are a 100% globally distributed team across 5 continents. We believe in people, and we value freedom, integrity, quality, and sustainability.
We’re proudly carbon neutral as an organization and 5% of all revenue funds impact-driven startups & climate tech. We’re very keen on social impact - we truly care about everyone on our team, and we want to make the world a better place for all of us.
In your day-to-day, you will
Identify, document, and understand existing business processes. Analyze processes to identify bottlenecks, inefficiencies, and areas of improvement. Develop KPIs to measure process effectiveness.
Design new processes or redesign existing ones to improve efficiency and productivity. Create process maps, flowcharts, and documentation to ensure clear understanding and communication of processes.
Develop comprehensive documentation of digital processes, guidelines, and standard operating procedures (SOPs) for each of our Ops capabilities (Marketing Automation, Web, AI, CPC and PMO).
Promote tool adoption and process standardization by ensuring adherence to governance and operational frameworks.
Create and execute training plans, onboarding materials, and communication strategies to drive engagement and adoption of internal tools.
Continuously monitor and evaluate the performance of processes. Identify opportunities for further optimization and automation. Recommend and implement improvements to achieve business objectives.
Collaborate with leadership to shape product strategy for new DSO capabilities/products, feature roadmaps, and release plans for internal tools supporting digital operations.
Partner with cross-functional stakeholders to define operating models and workflows for the products.
Skills you have
5-6 years of experience in digital operations or process improvement, preferably within life sciences, or consulting organizations.
Strong understanding of digital lifecycle and marketing operational workflows.
Hands-on experience managing PMO deliverables that support commercial, marketing, or operations teams.
Proficiency in using process mapping and analysis tools.
Skills that will make you stand out
Experience in the life sciences industry or consulting firms.
Proficient with creation of executive presentations, dashboards and status updates for leadership.
Knowledge of process modeling and improvement methodologies is desirable (e.g., Six Sigma, Lean, BPM).
Proficiency in project management software, eg. Workfront.
Familiarity with GenAI platforms, content enablement solutions, or workflow/PMO tools.
Experience with Smartsheet, Veeva Vault Promomats, or other enterprise collaboration tools.
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