Sales Development Representative

WE ARE HIRING A SALES DEVELOPMENT REPRESENTATIVE

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

Our Sales Development Representatives are the catalyst for TLC's next wave of success. The first point of contact for potential clients, setting the stage for long-lasting partnerships with industry leaders. This isn't just any telemarketing role – it's a chance to be a true ambassador for TLC, igniting interest in our innovative customer acquisition, retention, and loyalty solutions.

What you'll be doing:

• Drive daily outbound to contacts and warm prospects via phone, email (Outlook), LinkedIn, and other channels.

• Identify, research and generate new opportunities within target accounts across our ideal client profiles including FMCG, QSR, Banking, Telco, and Digital Platforms.

• Embark on a strategic outreach mission, targeting decision-makers across various sectors

• Leverage your persuasive skills to secure valuable meetings for our Business Development team

• Become a master of our CRM system, ensuring perfectly timed, impactful outreach

• Conduct insightful research to understand prospects' industries, challenges, and opportunities

• Build a powerful professional network through LinkedIn and other platforms

• Articulate TLC's unique value proposition with confidence and clarity

• Overcome objections with finesse and turn initial scepticism into genuine interest

What We're Looking For

• Telemarketing, lead generation, outbound prospecting or sales experience

• A natural communicator with the ability to build rapport quickly and effortlessly

• Solutions focussed, you see "no" as a challenge, not a roadblock

• A curious mind, always eager to learn about new industries and business trends

• Tech-savvy with CRM experience and a knack for social media networking

• High emotional intelligence and a client-focused mindset

• A self-starter who also thrives in a collaborative team environment

• Unwavering professionalism, integrity and a positive attitude
  

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!