Strategic Consultant

• Lead executive-level strategic engagements with senior stakeholders to align product usage with customer business objectives, industry trends, and transformation priorities.


• Develop and execute Strategic Success Plans that drive product adoption, customer maturity, retention, and measurable business impact.


• Identify opportunities for expansion and increased customer value through data-driven recommendations and strategic initiatives.


• Act as a trusted advisor by translating complex datasets and platform insights into clear, compelling business narratives and executive-level presentations.


• Partner closely with Account Directors and internal teams to support account strategy, long-term planning, and customer retention efforts.


• Proactively identify at-risk accounts and implement mitigation strategies to ensure successful renewals and continued engagement.


• Deliver training, enablement, and best-practice guidance to help customers maximize platform value.


• Contribute to the development of scalable playbooks, frameworks, and reusable strategic assets for global customer success initiatives.

Requirements:

• Proven experience in customer success, strategic consulting, account management, or similar client-facing advisory roles.


• Strong background in managing senior-level client relationships and driving long-term partnership growth with enterprise or global brands.


• Excellent analytical skills with the ability to translate data insights into strategic recommendations and business value.


• Strong communication and presentation skills, with the ability to influence executive stakeholders.


• Ability to manage multiple priorities in a fast-paced, client-focused environment with strong organizational skills.


• Experience working in digital, SaaS, analytics, or data-driven environments is highly desirable.


• Comfortable operating in both remote and client-facing settings, with willingness to travel when required.


• Self-starter mindset with strong ownership, adaptability, and problem-solving abilities.


• Bachelor’s degree in Business, Marketing, Economics, or a related field.


• Fluency in English, Spanish, and Portuguese is required.

Benefits:

• Remote-first work arrangement based in Brazil with flexible working structure.


• Opportunity to work with leading global brands across multiple industries including tech, retail, gaming, and finance.


• High-impact strategic role with direct exposure to senior executives and decision-makers.


• Strong focus on professional development, strategic consulting skills, and industry expertise.


• Collaborative, international work environment with cross-functional learning opportunities.


• Exposure to advanced digital intelligence and market analytics platforms.