Travel Retail Sales Manager

Client Overview:  Our client is a multinational company, with a global presence, operating in the Fashion & Accessories market. In order to support their business growth, we are looking for the Travel Retail Sales Manager

Job title: Travel Retail Sales Manager - LATAM 

Mission: We are looking to hire an experienced account manager to maintain & develop solid relationships with the company's clients in the Travel Retail channel. The new account manager will have to grow the company's revenue, identifying new business opportunities for existing and potential new clients in the LATAM countries. 

The ideal candidate will be apt in building strong relationships with strategic customers. They will be able to identify needs and requirements to promote the company’s solutions and achieve mutual satisfaction.
Key Responsibilities :

• Develop and sustain solid relationships with a portfolio of major clients to reach sales and profit targets for the AREA, negotiating contracts and spaces.
• Support the Head of the TR Channel with budget, planning and forecasting (both sales and orders) on account level as well as regular reporting on sell-in, sell-out and spend.
• Scout proactively new opportunities within the assigned area, in line with the brands positioning, in order to accelerate business growth with existing and new clients.
• Present the new collections during fairs, buying days or meetings with customers, ensuring the correct product/potential best sellers are selected.
• Collect orders and manage the order/reorder portfolio in collaboration with the Customer Service ensuring truthfulness, quality, constant updating and supervising the flow of incoming and outgoing correspondence.
• Ensure periodic business reviews with clients: organization and preparation of data/presentations and discussion.
• Work closely with clients in order to get productions forecast based on their sales projection, actively review their forecasts and discuss adjustments if needed.
• Collaborate with Trade Marketing Dept. to define brand activations (to increase the brands presence and sales), to identify specific needs of the channel/client, to suggest ideas and best practices.
• Expand the relationships with existing customers by continuously proposing customized solutions that meet their objectives through a thorough understanding of their needs and requirements.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust, acting as the main point of contact between key clients and internal teams.
• Communicate and collaborate with the brand, logistic, credit, finance, planning, admin. departments to ensure that both clients’ and the company’s needs are met, and proactively intervene in case of problems/delay.
• Every month: analyze sales results and stock on hand, identify best sellers, and slow movers, monitor performances in order to propose de-stock actions if needed and ensure the right level of stock.
• Support in organizing and delivering training on the product and on sales techniques and motivate the in-store staff to achieve the set objectives.
• Monitor and ensure merchandising standards are respected, in order to ensure greater product visibility, increase the interest of the final consumer and improve sell-out.
• Follow up of Store checks and competitors screening in the assigned geographic area.

Qualifications and Skills:

• Bachelor's degree
• 5-year proven experience in key account management, experience in Travel Retail Channel is preferred but not a requirement
• Proficient in all Microsoft Office applications. Knowledge of SAP will be considered a plus
• Strong negotiation and leadership skills
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Proven success in driving profitable growth in key LATAM markets
• “Can do” and “hands on”, willing to do what needs to be done to get the job done right
  
• Self-driven individual with proactive approach to planning and problem-solving
• Fluent in English & Spanish
• Positive attitude and mind set, dedication to work and achievement of goals

Location: LATAM

ABOUT CONSEA:

Consea America is a leading executive search firm providing high-quality solutions in search and selection of Middle to Top Management across many industries including Automotive and Manufacturing, Fashion & Retail, Consumer Goods, and Health Care industries boasting long-term relationships both with clients and candidates. 

At Consea, we focus on relationships – with each other, our clients, and our candidates - in fact, serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds, and ideas drive innovation and make us successful. Consea is committed to a recruitment process that results in hiring the best applicants. Consea’s Delivery Team will be responsible for sourcing, pre-selecting, pre-screen, interview, and offer.

Consea promotes equal opportunity through affirmative action in employment. Discrimination is prohibited on the basis of race, color, religion, national origin, citizenship, sex, sexual orientation, gender identity, age, disability, and qualified veteran status. Equal opportunity results when all applicants are treated consistently at every stage of recruitment.