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CX Intern

icon building Empresa : Teads
icon briefcase Tipo de Emprego : Estágio

Número de Aplicantes

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Descrição do Emprego - CX Intern


About Teads



Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries.


For more information, visit www.teads.com.


About the role:


Teads is seeking a proactive and detail-oriented Customer Experience Intern to join our dynamic team. In this role, you’ll gain hands-on experience supporting digital advertising campaigns from launch to completion, while collaborating with internal teams and clients. You’ll work across platforms like Teads Ad Manager, Excel, and Google Slides to help optimize performance, analyze data, and contribute to a best-in-class client experience. This is a great opportunity for someone passionate about digital media, eager to learn, and ready to make an impact in a fast-paced, global environment. As a member of the Customer Experience team, the Customer Experience Intern will support Coordinators and Managers in various tasks, including but not limited to:



  • Managing and operating campaigns within our internal platform (Teads Ad Manager)

  • Extracting campaign reports and conducting initial performance analysis

  • Suggesting and applying campaign optimizations based on performance insights

  • Creating and manipulating reports using Microsoft Excel and Google Sheets

  • Creating and editing presentations in Microsoft PowerPoint and Google Slides

  • Providing day-to-day support to clients and internal teams

  • Capturing screenshots and preparing demos for clients

  • Overseeing the post-sale process: campaign setup, pacing, delivery, and post-campaign analysis

  • Receiving, validating, and managing creatives, as well as implementing third-party ad server pixels in our creative enhancement studio for tracking purposes


Qualifications and skills:



  • Analytical and results-driven, with a solid understanding of key digital media metrics and performance indicators

  • Bachelor’s degree in progress

  • Proficient in Microsoft PowerPoint and Excel, as well as Google Slides and Sheets

  • Comfortable reading, interpreting, and working with spreadsheets and performance reports

  • Strong presentation and slide creation skills

  • High attention to detail and a commitment to delivering quality work

  • Proactive, curious, and eager to solve problems and find areas for improvement

  • Strong communication skills, both written and verbal

  • Comfortable in collaborative environments and customer-facing situations

  • A true team player who builds strong relationships with internal and external stakeholders

  • Advanced to fluent English proficiency


Please submit your CV in English


#LI-BAILEY


#LI-HYBRID


Life at Teads


At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.


As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:



  • We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.

  • As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.

  • Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.


Our company culture is welcoming, dynamic, diverse, global, and built on top performance.


Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.


Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.


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