Aakom-Kiyii Health Services - Patient Navigator

• Greet clients and guide them through the intake process
  


• Complete intake/discharge forms and update client records
  


• Support transportation coordination related to care access
  


• Maintain accurate, confidential documentation
  


• Communicate with healthcare staff and external providers
  


• Respond to client and family inquiries with professionalism
  


• Track bed availability and client flow for reporting
  


• Assist with data entry, filing, and supply tracking
  


• Maintain a welcoming and organized administrative space
  


• Participate in training and team planning sessions
  

• Respectful, calm, and culturally aware in client interactions
  


• Excellent verbal and written communication skills
  


• Detail-oriented with strong organizational habits
  


• Ability to maintain confidentiality and manage sensitive information
  


• Works well independently and as part of a team
  


• Familiarity with Piikani Nation governance, culture, and language is an asset.
  


• Emotionally intelligent and compassionate, especially in crisis situations
  

Requirements

• High school diploma or equivalent required
  


• Post-secondary education in administration or health services an asset
  


• Experience with client intake and administrative support
  


• Proficient with Microsoft 365 and data management systems
  


• Knowledge of health service environments and confidentiality practices
  


• Experience working in Indigenous or culturally diverse settings is an asset