Clinical Services Supervisor Respite

Temporary-Full Time until August 31, 2026
Brampton Site
37.5 hours/week
Work Arrangement: On-site
Replacement Position
Compensation Range: $52.22 - $61.44/hour

Position Summary:

Reporting to the Project Manager-Respite Services, the Clinical Services Supervisor (CSS) is responsible for the day-to-day delivery of respite services at the Brampton site. The CSS will provide leadership to a team of clinicians that includes recruitment, onboarding, communication and ongoing performance management of staff, managing referrals for service, caseload management and problem solving. As part of the larger Respite team, the CSS will collaborate with other leaders to work towards seamless service for clients.

Key Responsibilities:

• Provide day-to-day supervision of the respite team and delivery of respite services at assigned site;
• Organize caseloads, staff schedules to meet site needs;
• Promote an integrated service delivery model;
• Identify staff complement needs in conjunction with the Project Manager and Human Resources;
• Participate in the recruitment, on-boarding, staff orientation and communicating performance expectations for new staff;
• Maximize the use of available resources (staffing and space);
• Provide performance management, including probationary and performance reviews, and support to team members, engaging Human Resources as appropriate;
• Facilitate resolutions to service delivery issues involving clients, families and staff using a solution-focused approach
• Monitor operational/clinical activities to ensure performance objectives are met;
• Interface with Clinical Administrative Support Services (CLASS) to facilitate operational processes related to intake, service facilitation and health records;
• Collaborate with the Project Manager to meet Balanced Scorecard targets;
• Identify and support professional development and clinical education needs
• Ensure team compliance with all relevant policies and procedures including those related to privacy, documentation, health and safety and infection control;
• All other reasonable duties as assigned and identified by the organization

Qualifications:

• Bachelors degree in a health or child related discipline is required;
• 1 year supervising staff in a health care environment is required;
• Minimum of 5 years of clinical experience working with medically complex and/or complex behaviour children and/or young adults and their families;
• Working knowledge of respite supports and services for medically and behaviourally complex children is a strong asset;
• Experience with CYFSA licensing is an asset;
• Proven potential to motivate and lead people;
• Excellent verbal and written interpersonal communication skills;
• Excellent facilitation and problem solving skills;
• Strong conflict resolution skills;
• Flexible, organized and self-directed within scope of responsibility;
• Demonstrated ability to multi-task;
• Sound understanding of documentation standards;
• Ability to function collaboratively within an inter-professional team;
• Ability to negotiate and portray a positive image of the organization;
• Demonstrated awareness of and adherence to professional and ethical standards;
• Working knowledge of MS Office Word, Excel and PowerPoint applications;
• Experience with Meditech platform an asset;
• Bilingualism in French and English is an asset.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

    
@Erinoakkids 
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, including the full COVID-19 vaccination (two doses), as a condition of obtaining and maintaining employment.