EOI - Community Liaison, Older Adults Hub - Kingston

Job Description

Title: Community Liaison, Older Adults Hub

Reports to: Manager, Family and Community Health

Position Type: Part-Time, Contract (28 hours per week, 3 year contract)

Salary:  $23.52- $26.01 per hour

Vacancy Status: New Vacancy

Location: Kingston

Position Summary

As part of the Community Development Team, the Community Liaison Worker will coordinate the Older Adults Hub at the Rideau Heights Community Centre. This staff will be a bridge between the partner agencies offering programming, Kingston Community Health Centres (KCHC) and the City of Kingston.  The Community Liaison will be responsible for the day-to-day operations of the Older Adults Hub providing administrative and program support to all partner agencies.

Key Responsibilities 

Community Promotion & Education

• Support the effective delivery of programming at the older adults hub by being present during activities to assist participants directly, respond to individual needs, and foster a welcoming environment.


• Participate in outreach to engage communities, participants and community partnerships. Liaise and engage with community partners to support the programs operations and growth.


• Actively support and promote programs such as the intergenerational program and resources for individuals, groups, community groups and health care networks through events, training, workshops, group programs and meetings.


• Provide clear, accessible health promotion information for older adults on the benefits of remaining socially and physically active

Program Support

• Contribute to planning, coordination, and ongoing improvement of programs to ensure they remain responsive and relevant.


• Assist with the recruitment and retention of a Peer-Led Advisory committee


• Coordinate and support the utilization of volunteers and student placements throughout the programs offered at the Older Adults Hub.


• Working with local community partners to advocate for food security programming.


• In conjunction with Community Development team members organize food programming including a monthly luncheon program.


• Support the daily setup of group activities, ensuring a welcoming environment with food and refreshments available to encourage participation, engagement, and health promotion.


• Plan, coordinate, and deliver recurring educational and informational sessions on topics relevant to older adults, with a focus on health, wellbeing, and healthy aging.


• Coordinate and implement  community engagement initiatives that promote awareness of services and resources available to older adults.

• In conjunction with manager, work within allocated budget.


• Participate as a team member in all team functions, program planning,

     team meetings, committees and staff meetings.

Data Management, Reporting and evaluation

• Collect and enter accurate data for funder reporting


• Routinely review and compile data for reporting as directed by Manager


• Complete UCLA3- Loneliness Scale pre and post and WHO-5 Wellbeing surveys.

Organizational Responsibilities

• Comply with all relevant legislation and KCHC policies, including privacy laws


• Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs)  


• Commits to demonstrating an ongoing commitment to Equity, Diversity, Inclusion, Indigenization and Accessibility (EDIIA) by representing the diverse nature of our communities, promoting and practicing inclusion


• Supports consistent application and development of KCHC policies and procedures


• Supports KCHC’s student and volunteer placement programs


• Promotes awareness of and participation in KCHC activities


• Demonstrated commitment to continuous learning and quality improvement


• On occasion, perform other temporary duties as required

Basic Education and Experience Requirements

• College Diploma in social services, community or public health or related field; or 2+ years of relevant experience in community and health promotion


• Minimum 2 years experience working in a community or health care setting with marginalized older adults


• Valid Driver’s Licence, Driver’s Abstract, and proof of vehicle liability insurance

Knowledge, Skills and Abilities

• Excellent presentation and communication skills


• Excellent interpersonal, organizational, advocacy and negotiation skills, including the ability to facilitate meetings


• Knowledge and experience in best practices in older adults programming


• Good understanding of ethical principles and boundaries, strong understanding of confidentiality and able to maintain professional relationships at all times with staff and clients


• Demonstrated ability to work under pressure, to anticipate potential problems/conflicts and take appropriate actions and to meet deadlines


• Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment


• Strong commitment to health promotion, community development and adult education


• Must be able to work in a variety of social and physical settings


• Strong knowledge of Microsoft Office Suite applications

Other Requirements

• Current and satisfactory Criminal and Vulnerable Persons Check


• Access to reliable vehicle


• Current CPR and First Aid, an asset


• Ability to meet the physical demands of the position


• French language or proficiency in another language, an asset.


• Ability to work some evening and/or weekend shifts

As a registered professional, to abide by and be accountable to the ethics and standards set out by the relevant regulatory body of the profession. All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with  other staff and clients.

At Kingston Community Health Centres (KCHC), we understand that the work of Equity, Diversity, Inclusion, Indigeneity, and Accessibility (EDIIA) is ongoing. We are dedicated to being accountable, transparent, and responsive to the holistic needs of the communities we serve. We will continue to listen, learn, and take meaningful action to ensure that our policies, practices, and services create an environment where everyone, regardless of their identity or circumstances, can thrive.

We actively encourage individuals from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, persons with disabilities, and those who identify as members of the 2SLGBTQI+ communities, to apply to KCHC. Our commitment to EDIIA is a living practice, one that evolves as we grow and learn together. We pledge to contribute to building a system that is equitable, diverse, inclusive, accessible, and welcoming for all. 

KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require accommodation to fully participate in the hiring process, please notify Human Resources.

Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4  www.KCHC.ca