Fleet Solutions Coordinator (Contract)

MAIN RESPONSIBILITIES:

Under the Senior Manager’s responsibility, you will be responsible for the following:

• Manage and maintain the upfitter production schedule to ensure projects are delivered on time and aligned with customer requirements.
• Monitor project progress and provide regular updates and reporting to the Account Manager and Manager.
• Ensure project vehicle information (e.g., specifications, VINs, configurations, and status updates) is accurately entered and maintained in Salesforce.
• Act as the primary point of contact between internal teams (Project Managers, Account Managers, Order Desk, Supply Chain) and external upfitters to coordinate project details and resolve issues.
• Track and report on key project metrics, including delivery timelines, additional costs, and upfitter performance.
• Support order accuracy by reviewing customer requirements and confirming proper documentation is in place before release to upfitters.
• Identify risks or delays in the upfitting schedule and escalate to leadership as needed.
• Assist with continuous improvement by identifying process gaps and suggesting solutions to enhance efficiency and accuracy in fleet upfit projects and Salesforce.
• Maintain compliance with internal processes, quality standards, and customer-specific requirements.
• Provide post-project support, including lessons learned, issue resolution, and documentation updates.
• Manage pilot vehicle projects, ensuring they meet defined requirements and timelines.
• Other duties as assigned.

POSITION REQUIREMENTS:

• Strong organizational and project coordination skills.
• Excellent communication and problem-solving abilities.
• Proficiency with Salesforce or other CRM/project management systems.
• Ability to manage multiple projects and deadlines simultaneously.
• Detail-oriented with a focus on accuracy and process compliance.