Patient Care Manager, Neurological, Acquired Brain Injury and Medical Rehabilitation

At Hennick Bridgepoint Hospital, your strategic guidance set the tone for interprofessional patient care, staff development, and clinical excellence within an academic rehabilitative and complex continuing care setting. As a Patient Care Manager (PCM) for our Medical Rehabilitation (4N) and Acquired Brain Injury (ABI) and Neurological Rehab (4S) units, you will build team capacity, implement care standards, and contribute to the unit’s ongoing development. Supported by our collaborative clinical leadership team within a state-of-the-art facility enables the delivery of high-quality care that is elevated by a modern and inspiring workspace. This is a setting where cross-discipline teamwork is the engine that powers our patient- and family-centered care. You will cultivate a team dynamic that balances thoughtful clinical engagement with a personable pace, positioning your team to focus on the meaningful, long-term impact of their care.

Support the critical work of our ABI, Neurological and Medical Rehabilitation teams by facilitating a better experience for patients with acquired brain injuries, complex neurological and other medical conditions.

Is this you?
Are you skilled at solving patient care challenges through structured, data-informed thinking?  You approach quality improvement by balancing analysis, input from the team, and operational realities. Whether refining a workflow or evaluating performance data, you focus on practical outcomes that benefit both patients and staff. Your strength lies in translating big-picture goals into focused action the team can sustain.

You’re someone who sees potential in people and provides them the support, structure, and feedback to realize it. With a natural ability to motivate, you create environments where high standards feel achievable and well-supported. Whether you’re supporting change or mentoring someone through a new challenge, you know how to keep your team grounded and moving forward. This role extends your impact beyond clinical outcomes by developing the people who drive them.

If you’re someone who builds trust across disciplines, you understand how vital collaboration is to consistent, safe care. You’re confident navigating competing priorities, addressing disagreements directly, and keeping people focused on shared goals. In practice, that might mean aligning care plans across disciplines, coordinating input during huddles, or working through differing perspectives on planning. These abilities help you create alignment across teams, turning complexity into coordinated action.

About these teams:
Our 4 South unit helps patients with acquired brain injuries and complex neurological conditions regain their independence and transition back to community living. These conditions may result from motor vehicle accidents, brain tumours, nerve injuries, or chronic conditions such as Multiple Sclerosis (MS) and Parkinson’s disease. Some patients may also be managing concurrent substance use disorders. Our interdisciplinary team of approximately 50 professionals across nursing, health disciplines, and medicine, we work together to address the varied clinical and psychosocial needs of each patient. Our team values continuous learning and a strong clinical acumen, ensuring that every individual’s journey toward recovery is supported by the best possible care.

Our 4 North Medical Rehabilitative Care team supports patients through some of their most challenging and transformative recoveries. Our team of over 45 individuals, brings together nurses, physicians, and professionals from other health disciplines to support complex recoveries. We care for patients with a wide range of medical conditions (such as infections, recent surgeries, deconditioning, frailty, and cognitive impairment) who are working to regain strength, mobility, and functional independence. Many patients have multiple diagnoses and require both medical oversight and rehabilitation-focused support to progress with daily activities. Our team is highly collaborative and focused on helping each patient reach meaningful recovery goals.


In this role you will:

• Establish and uphold unit goals that reflect the philosophy and standards of Sinai Health, while fostering an environment that supports staff development, clinical excellence, and high-quality patient care
• Take a lead role in creating a culture of safety, risk mitigation, quality, and service at the unit level and across the portfolio, to improve practices and service delivery
• Participate in the programmatic development of the clinical area
• Manage unit-level budgets and lead resource utilization across the unit and broader program to ensure financial accountability and operational efficiency
• Provide leadership in fostering and promoting a collaborative practice environment that is based on mutual respect among all team members
• Lead, monitor and evaluate quality improvement and program development initiatives using data-informed methods that support departmental and hospital-wide priorities
• Encourage staff participation in quality improvement activities for the unit and preparing quality improvement reports
• Support the Hospital’s strong academic mandate for ongoing staff development and training of students from all healthcare disciplines
• Recruit, develop and manage staff; complete regular employee performance appraisals and support the development of learning plans
• Be accountable for the quality of care and patient safety at the unit level by actively maintaining a safe care environment. This includes risk identification, safety audits, staff accountability, and ensuring the appropriate structures, staffing, equipment, and procedures are in place
• Establish, promote and maintain good public relations through effective communication within the organization
• Foster effective labour relations through knowledgeable interpretation and implementation of collective agreements
• Work with other members of the leadership team to support the implementation of evidence based practice and ensuring the dissemination of research findings to inform practice and improve patient outcomes
• Respond as PCM on call as needed
• Participate in the strategic planning process to drive organizational change and optimization of human resources programming and organizational development
• Perform other duties consistent with the job classification as required

• Current registration with a professional college under the Regulated Health Professions Act
• Bachelor’s degree in a Health Sciences or related discipline
• Master’s Degree in nursing, health or business administration, or health disciplines 
• 3 years of leadership experience in a health care environment
• 2 years relevant clinical experience
  • Applicants with proven equivalent recent and related training and experience may also be considered

• Previous leadership experience in a unionized environment

• Knowledge of nursing and health care disciplines in clinical services and their scopes of practice
• Established ability to facilitate evidenced based practice
• Significant experience in quality improvement; success leading, monitoring and evaluating process/systems to identify and achieve efficiencies
• Proficient in using Microsoft Office Suite; advanced understanding of the value of information technology and experience in the implementation and integration of strategies for systems and technologies
• Excellent decision making, problem recognition, problem solving, communication, negotiation and conflict resolution skills
• Flexible with the ability to work efficiently in a fast-paced, multitasking and dynamic environment
• Experience in managing people and Human Resource processes, including formal performance reviews and engaging in staff development initiatives
• Excellent interpersonal and communication skills; professional, diplomatic and confident with a proven ability to work with individuals across all levels of the organization and external stakeholders
• Excellent organizational and time management skills with the proven ability to manage competing demands
• Program planning and evaluation methodology skills are an asset
• Demonstrated satisfactory work performance and attendance history

Salary: Minimum - $68.759/hour; Maximum - $85.977/hour

Vacancy Type: New/Replacement Vacancy 

If this sounds like you and you feel ready to build your career within health care, apply now and let us know why you’d be a great addition to our team.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email [email protected].