Physician Scheduler

Company : Medicentres Canada

Job Description - Physician Scheduler

Job Location: Edmonton/ Calgary/ Lethbridge
Job Type: Temporary Part-Time
Experience Level: Entry Level
Schedule: Days, Evenings, Weekends

COMPANY INFORMATION:
Looking to make a difference? Looking to join an incredible team?

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:
Reporting to the Centralized Programs Manager the Physician Scheduler is responsible for scheduling of physician and providing after hours support for scheduling emergencies. The Physician Scheduler will be a primary point of contact for physicians and the clinic manager.

PRINCIPAL RESPONSIBILITIES:

Support physician recruitment efforts by providing scheduling insights as needed.
Assist with onboarding logistics
Orientation of new physicians including hours of practice, location and work schedule preferences.
Scheduling of physicians to ensure coverage for all clinics.
Work with Regional Operations Managers to identify appropriate physician placement and to ensure that there is staff on hand to support the physician.
Ensure website, wait timer and google hours reflect physician schedules and clinic opening hours.
Develop backup plans for unexpected absences. Contact physicians when they are running behind to ensure they are attending the clinic.
Track physician absences, late nesses or brought forward by the clinic.
Liaising with Operations regarding physician scheduling matters
Liaising with the physician recruiter regarding any recruitment needs and potential hires
Completing monthly physician on call schedule
Proactively identify opportunities to optimize the scheduling process.
On call evenings and bi-weekly weekends and when Lead Physician Scheduler is away.
Ensure physicians have current licensing
Ensures physicians are trained in the use of scheduling software
Aware of the organizations core purpose and exemplifies the organization’s core values.
Foster a collaborative environment where physicians feel supported and valued.
Treat physicians as key customers—prioritise their satisfaction alongside patient care.
Other duties as assigned

KNOWLEDGE, SKILLS AND EXPERIENCE:

2 years scheduling experience, multi-unit scheduling is an asset
Detail oriented with exceptional problem solving skills
Demonstrated ability to be adaptable and flexible
Strong computer skills including Excel
Customer service focus with strong written and oral communication skills including negotiation skills
Ability to work independently and collaboratively in a team environment

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.
We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Please note, AI may be used in the selection and recruitment process.

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Physician Scheduler

Job Description - Physician Scheduler

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