Project Support Administrator

Salary :

$40,000 - 42,000 yearly

Company : Autotrader.ca

Job Type : Contract

Toronto, On (Canada)

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Project Support Administrator

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Learn more at tradercorporation.com.

This role will be within our flagship platform, AutoTrader.ca, Canada’s #1 automotive marketplace, attracting over 25 million visits each month

Project Support Administrator (6 months Temp - Fulltime)

The role of the Project Support Administrator is to provide customer-focused day-to-day support in relation to customers and dealer groups doing business with TRADER. This role will involve some contact with the customer for specific matters. The role will also include placing listing upgrades on behalf of dealers based on selections received from Trader data science team, communicating with internal teams for the set up of new dealers, generating reports of Listing Upgrades placed and billing reports.

What you’ll do…

Managing inbound communications (phone or email) from customers or dealer groups related to placements of Listing Upgrades

Place Listing upgrades in our back-end system based on guidelines provided by the data science team

Communicate internally on weekly placements, and anomalies and produce reports when necessary

Generate reports from internal systems to validate that billing information is processed for the customer

Respond to customer inquiries as needed

What you bring to the table…

Must be very detail oriented and very customer-focused

Must be organized and able to manage clients' expectations

Be self-motivated and work individually and as a team

Have a sense of urgency to resolve and investigate issues

Able to work in a fast-paced and deadline-driven environment

Must have…

Solid verbal/written communication skills

MS Office experience – specifically Excel is essential

Previous customer service experience

Strong customer service skills

Strong analytical skills

Previous experience working with software systems (including CRM tools, data entry systems)

The base salary range for this position is CAD $40k - $42k.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

What’s in it for you…

Gym discounts

Employee and Family Assistance program

Virtual wellness events

Conferences & training budget

Regular internal training programs

Financial planning with 3% matching Pension

Competitive salary

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

Original job Project Support Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Project Support Administrator Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Project Support Administrator Jobs in Canada

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Project Support Administrator

Job Description - Project Support Administrator

Similar Project Support Administrator Jobs in Canada

Mobile Apps