CRM Specialist (Contract), MedSpa Partners

CRM Specialist
MedSpa Partners

What we are about:

MedSpa Partners (MSP) is North America’s largest platform of top-tier medical aesthetics clinics (including plastic surgery, cosmetic dermatology, and med spas) and is one of Deloitte’s Top 25 Best Managed Companies in Canada. Our goal is to allow our industry-leading teams to achieve their professional aspirations by creating world-class patient experiences through sustainable support, collaboration, and community.

What you can expect from us:

• Competitive salary commensurate to your experience

• Industry Incentives

• Flexible remote work environment

• Dedication to our team member’s career development, advancement, and satisfaction

• Internal career progression and advancement opportunities

• Employee referral program

• A team-focused environment based on equality and respect

It is an exciting time at MSP, and we are seeking an experienced CRM Specialist to join our Revenue Technology Team. This role is an integral member of utilizing our tech stack and improving structure and process.

The CRM Specialist is passionate about the successful and optimal use of our CRM platform across the MSP organization. They have a deep understanding of how to leverage the CRM tool to create scalable, effective customer experience moments across their journey. They’re passionate about teaching others how to leverage tech to achieve their goals and are proud to build reporting instances that roadmap how to grow the business.

Responsibilities and Duties:

• Champion the use of HubSpot throughout the organization

• Be a force for positive adoption of the platform

• Assist with implementation of new tools and assets

• Onboarding head office and clinic team members to HubSpot

• Customize views, properties, and workflows in Hubspot

• Create new automations to support ongoing business development

• Manage Integrations (new and current)

• Build reports and verify data quality

• Keep up to date on upcoming HubSpot update deployments

• Provide HubSpot Technical Support

• Manage relationships with company stakeholders

Ideal Traits:

• Passion for technology

• Great communication skills

• Excellent problem-solving skills

• Self-learner and Teacher

• Team Player

Experience:

• 2+ years experience working as an implementer and/or administrator within HubSpot

• Valid HubSpot Certifications and on the job experience would be considered an additional asset

• Creating documentation and leading training programs to utilize HubSpot and/or other CRM software

• Creating sales workflows and sequences

Job Types: Full-time, Part-time, Fixed term contract

Contract length: 8 months

Work Location: Remote, Canada