RQ10173 - Specialized IT Consultant - Senior

Responsibilities:

• Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I&IT systems. The I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.
  


• Provides subject matter expertise in their field and highly expert technical assistance.
  

General Skills:

• Acts as the technical advisor/expert on all aspects of a specific deliverable
  


• Provide the quality assurance/quality control of specific deliverables
  


• Anticipates and resolves problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations
  


• Develops processes and procedures for implementing deliverables
  


• Prepares reports and presentations including options, recommendations, implementation plans, etc.
  


• Works with clients to define the scope of a project and to determine requirements
  


• Defines software, hardware and network requirements
  


• Analyzes I&IT requirements giving independent and objective advice on the use of I&IT
  


• Designs, tests, installs and monitors new systems and develops solutions and implementation of new systems
  


• Familiar with change\-management principles and methodology
  


• Knowledge and understanding of Information Management principles, concepts, policies and practices
  


• Respond to application incidents according cluster service level agreements according to urgency and impact of the incident. The Land and Resources Cluster follows the Ontario Public Service standards for classifying the urgency and impact of incidents based on the Government of Ontario – Information Technology Standards (GO\-ITS) 37 Standards.
  


• Develop and code system components that are compliant with the Accessibility for Ontarians with Disabilities Act, 2005. Ensure all artefacts are in compliance with Government of Ontario – Information Technology Standards (GO ITS) 54 Standards.
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Experience in development, programming, and analysis at Level 3 with MS Dynamics CRM 2013, 2016 Sales, Marketing, and service modules. Customized complex applications on Microsoft Dynamics CRM platform as well as the Dynamics 365/ADX Portal, Dynamics O365 Online, Power Pages and PowerApps.
  


• Experience in programming and analysis at Level 3 with Microsoft Visual Studio, Web Development skills including HTML, XML, CSS, JavaScript, jQuery, Ajax to update Dynamics 365 Forms and Portal webpages.
  

Skill Set Requirements:

Tools/Technologies:

• Experience in development, programming, and analysis at Level 3 with MS Dynamics CRM 2013, 2016 Sales, Marketing, and service modules. Customized complex applications on Microsoft Dynamics CRM platform as well as the Dynamics 365/ADX Portal, Dynamics O365 Online, Power Pages and PowerApps.
  


• Experience at a Level 3 as MS CRM Dynamics platform Architect.
  


• Experience configuring security roles, business units, teams, field security profiles, call outs to CRM API, and CRM plugins.
  


• Designing the solution flowcharts for understanding of client and team, deciding on need and use of out\-of\-the\-box features, required configuration and customization for various functionalities and requirements.
  


• Modified CRM extensions to interface with other systems through message queues and web services. Effort estimation for configuration, customization, and documentation.
  


• Facilitate the decision\-making process and develop functional designs that will drive the development process. Experience in developing complex applications on Microsoft Dynamics CRM platform with entity, ribbon and sitemap customizations.
  


• Experience in developing of workflows, dialogs, business processes, business rules, dashboards, charts and wizard\-based reports.
  


• Experience in developing of custom workflows, plug\-ins and integrating custom web pages into CRM. Modified CRM extensions to interface with other systems through message queues and web services.
  


• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using custom application development. Experience in use of web services and interacting with MS CRM database using web service methods.
  


• Experience with integrating Microsoft Dynamics CRM with Microsoft SharePoint as well as web services.
  

Programming Languages:

• Experience in programming and analysis at Level 3 with Microsoft Visual Studio, Web Development skills including HTML, XML, CSS, JavaScript, jQuery, Ajax to update Dynamics 365 Forms and Portal webpages.
  


• Experience in design, code, test, debug and document applications.
  

Database Technologies:

• Experience with relational and hierarchical database technologies such as Microsoft SQL Server 2012, 2016, Azure Dataverse and SQL.
  

Reporting Technologies:

• Experience in creating and modifying reporting services for use inside and outside Dynamics CRM. Experience in the use of PowerBI.
  

Approach/Methodology:

• Experience in structured methodologies for the development, design, implementation and maintenance of applications. Experience with compliance with the Accessibility for Ontarians with Disabilities Act, 2005. Experience with Government of Ontario – Information Technology Standards (GO ITS) 54 Standards.
  

Public Sector Experience:

• Experience working on Public Sector I&IT Projects.