RQ10176 - Business Analyst - Senior

Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
  


• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
  


• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
  

General Skills:

• Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined
  


• Applies re\-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
  


• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies
  


• Develops strategies, prepares business cases and cost\-benefit analysis, and conducts feasibility studies for business I&IT initiatives
  


• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
  


• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non\-functional requirements definitions for assigned projects
  


• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
  


• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow\-up
  


• Experience developing strategies, preparing business cases and cost\-benefit analysis
  


• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
  


• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
  


• Awareness of emerging I&IT trends and technologies
  


• Excellent analytical, problem\-solving and decision\-making skills; verbal and written communication skills; interpersonal and negotiation skills
  


• A team player with a track record for meeting deadlines
  

Desirable Skills:

• Experience in the use of information retrieval packages
  


• Knowledge and understanding of Information Management principles, concepts, policies and practices
  


• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
  


• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
  


• Experience in structured, object oriented and agile methodologies for user requirements
  


• Experience developing performance measures for business analysis evaluation and subsequent follow\-up
  


• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  

Requirements

Experience and Skill Set Requirements:

Must Have:

• 10+ years of experience in business analysis and requirements gathering. 
  


• Knowledge and skills to prepare and present complex/strategic communications material including issues management responses, proposals, briefing materials, and presentations for senior management decision\-making 
  


• Experience in successfully developing funding packages, business cases, and cost\- benefit analysis for business I&IT initiatives. 
  


• Experience in successfully completing business requirements in government settings or similar complex, multi\-project/multi\-client organizations. 
  


• Experience and knowledge of Rational Unified Process (RUP) and Zachman Framework including business / information /application / technology / security architectures. 
  


• 5+ years of experience with Agile project management and development practices (managing the backlog, preparing and supporting the scrum master, sprint planning, creating user stories etc. 
  


• Demonstrated strong interpersonal, verbal and written communication, and presentation skills. 
  

Skill Set Requirements:

Core skills and  experience:

• 10+ years of experience in business analysis and requirements gathering.
  


• Knowledge and skills to prepare and present complex/strategic communications material including issues management responses, proposals, briefing materials, and presentations for senior management decision\-making
  


• Experience in successfully developing funding packages, business cases, and cost\- benefit analysis for business I&IT initiatives.
  


• Experience in successfully completing business requirements in government settings or similar complex, multi\-project/multi\-client organizations.
  


• Knowledge and experience with information technology providing the ability to integrate and identify IT\-enabled opportunities to solve business pressures/needs.
  


• Experience and knowledge of Rational Unified Process (RUP) and Zachman Framework including business / information /application / technology / security architectures.
  


• 5+ years of experience with Agile project management and development practices (managing the backlog, preparing and supporting the scrum master, sprint planning, creating user stories etc.
  

Desirable Skills:

• Exceptional analytical, problem solving and decision\-making skills.
  


• Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
  


• Proven troubleshooting and critical thinking experience.
  


• Demonstrated ability to apply strong listening skills to facilitate issue resolution.
  


• Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
  


• Strong facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
  


• Strong organization skills with the ability to compile data from numerous sources and synthesize and write up clear, concise summaries.
  


• Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
  


• A motivated, flexible, detail\-oriented and creative team player with perseverance, excellent organization and multi\-tasking abilities, and a proven track record for meeting strict deadlines.
  


• Experience working with unified project management methodology.
  


• Experience with large complex IT projects.
  

IT Knowledge and Experience:

• 10+ years of experience in business analysis and requirements gathering and translating business requirements into epics and scenarios and creating mock\-ups for the stakeholders to review.
  


• Experience with cloud\-hosting and integration of micro\-services.
  


• Proven and demonstrable troubleshooting and analytical experience.
  


• Demonstrated excellent problem solving and decision\-making skills.
  


• Demonstrated awareness of emerging IT trends and technologies.
  


• In\-depth knowledge of industry standard such as Project Management Institute (PMI) and I&IT project management methodologies.
  


• Highly proficient using MS Office products
  

General Skills:

• Exceptional analytical, problem solving and decision\-making skills.
  


• Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
  


• Proven troubleshooting and critical thinking experience.
  


• Demonstrated ability to apply strong listening skills to facilitate issue resolution.
  


• Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
  


• Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
  


• Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
  


• A motivated, flexible, detail\-oriented and creative team player with perseverance, excellent organization and multi\-tasking abilities, and a proven track record for meeting strict deadlines.
  

Public Sector Experience:

• Knowledge and experience with Health related or Health Insurance related projects.
  


• Knowledge and understanding of project management policies and IT project approval processes and requirements.
  


• Experience adopting and adhering to unified I&IT project methodology, architecture and gating processes, and standard systems development methodologies.
  


• Knowledge of Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) and it’s municipal equivalent the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Personal Health Information Protection Act (PHIPA) and their respective regulations