RQ10449 - Business Analyst - Senior

Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
  


• Interacts with the business stakeholders, subject matter experts and technical teams in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
  


• Prepares and advises on business and technical analysis, policies, processes, best practices and standards to promote a comprehensive and consistent practice within the organization.
  

General Skills:

• Plans, leads and conducts engagements, workshops and analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined and/or developed.
  


• Applies re\-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches. Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified
  


• Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
  


• Develops strategies, prepares business cases and cost\-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
  


• Develops and implements sound processes for requirements gathering including but not limited to JAD sessions, interviews, workshops, mockups, etc.
  


• Conducts business modelling; use case modelling; develops user stories and epics, conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non\-functional requirements definitions for assigned projects.
  


• Conducts requirements prioritization, backlog grooming and writes/updates user stories to ensure product and engineering teams are able to iterate on product development and demonstrate progress through iterative releases.
  


• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
  


• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
  


• Awareness of emerging I&IT trends and technologies
  


• Excellent analytical, problem\-solving and decision\-making skills; verbal and written communication skills; interpersonal and negotiation skills
  


• A team player with a track record for meeting deadlines
  

Requirements

Experience and Skill Set Requirements:

Must Have:

• Demonstrates expertise in IT systems and services, including methodologies to measure business value and maturity.
  


• Experience with agile engineering methods and a broad range of internet technologies such as common internet protocols, web analytics, semantic markup, RESTful API, database concepts and other foundational web topologies that underpin modern digital applications
  


• Experience with user centred design practices and processes
  


• Experience with an iterative approach to product development and testing
  


• Experience managing the agile process for a multi\-disciplinary teams that include a product manager, software developers, user researchers, designers, dev/ops, content creators and other subject matter experts
  

Nice to have:

• Experience and knowledge with verifiable credentials and SSI model implementations
  

Skill Set Requirements:

Business Analysis & IT Knowledge:

• Demonstrates expertise in IT systems and services, including methodologies to measure business value and maturity.
  


• Establishes effective traceability between business and IT Key Performance Indicators.
  


• Possesses enterprise\-level modelling expertise and familiarity with tools, processes, and methodologies for comprehensive business analysis.
  


• Understands enterprise architecture, particularly in business and information architecture, and emerging technologies in areas like digital credentials and digital gateway strategy.
  


• Displays proficiency in software development life cycle and design principles for user interfaces and experiences.
  


• Experience with agile engineering methods and a broad range of internet technologies such as common internet protocols, web analytics, semantic markup, RESTful API, database concepts and other foundational web topologies that underpin modern digital applications
  

Agile project management:

• Experience setting up the agile environment your team’s needs to build and iterate on a user\-centred service
  


• Experience leading and coordinating the team including daily stand\-ups, sprints planning and backlog grooming
  


• Experience with user centred design practices and processes
  


• Experience flagging and removing obstacles or 'blockers' to progress
  


• Experience with an iterative approach to product development and testing
  


• Experience communicating timelines and progress to audiences with different levels of experience with agile practices
  


• Demonstrates expertise in service delivery and change management.
  


• Manages quality assurance, risk management, disaster recovery, and business continuity effectively.
  

Communication, Collaboration and facilitation:

• Experience with planning and facilitating product and extended team’s work through collaborative and interactive work sessions
  


• Experience managing the agile process for a multi\-disciplinary teams that include a product manager, software developers, user researchers, designers, dev/ops, content creators and other subject matter experts
  


• Experience helping your product teams become better at autonomously organizing their own work
  


• Outstanding interpersonal skills and experience navigating complex issues and stakeholders.
  


• Excels in client relationship management and experience building strong relationships across organizations
  


• Experience creating and presenting information for different audiences
  


• Has strong verbal and written communications skills. Uses various techniques, approaches and persuasion to get client buy in and alignment
  


• Comfortable with in\-person and remote/online interactive sessions with team members.
  

Subject Matter Experience with Verifiable Credentials:

• Experience and knowledge with verifiable credentials and SSI model implementations
  


• Understands key roles of issuer, verifier and holder and their interactions within the SSI model
  


• Understands the major technology components and their considerations in support of an SSI model implementation.