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RQ10529 - Solutions Designer - CRM - Intermediate

icon building Company : Maarut
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Number of Applicants

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Job Description - RQ10529 - Solutions Designer - CRM - Intermediate


General Skills:



  • Experience in programming and analysis; Salesforce Public Sector Solutions CRM software package support at the specified experience level

  • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle

  • Experience in design, code, test, debug and document applications

  • Experience in application design, latest design patters, deployment and troubleshooting

  • Experience with relational and hierarchical database technologies

  • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts

  • Excellent analytical, problem\-solving and decision\-making skills; verbal and written communication skills; interpersonal and negotiation skills

  • A team player with a track record for meeting deadlines Salesforce Public Sector Solutions Software Development Skills

  • Knowledge and experience with specific Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation

  • Knowledge and experience with specific Salesforce Public Sector Solutions enterprise architecture methodologies, design standards and tools

  • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging

  • Ability to provide post\-implementation support and resolve any post\-implementation technical issues

  • Experience conducting design walkthrough sessions with project team

  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

  • Ability to provide user and system documentation as required

 

Desirable Skills:



  • Experience with building Salesforce solutions based on user stories and low level designs

  • Adhere to defined coding standards and develop well\-structured, maintainable and easy to understand code

  • Strong experience delivering products in Agile/Scrum mode.

  • Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit\-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce Platform

  • Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)

  • Hands\-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services

  • Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.

  • Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign\-On

  • Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT

  • Experience with deployment tools such as GitLab, Jenkins, etc. 






Requirements

Experience and Skill Set Requirements:

Must Haves:



  • 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code

  • Certified Salesforce Platform Developer I or equivalent experience

  • Salesforce Certified OmniStudio Developer 

  • Salesforce Certified Experience Cloud Consultant 

  • Salesforce Certified Administrator 

 

Skill Set Requirements:

Salesforce Experience:



  • More than 4 years experience (including recent experience) solutioning and hands\-on configuring in Salesforce 

  • Salesforce Certified Platform Developer I 

  • Salesforce Certified OmniStudio Developer 

  • Salesforce Certified Experience Cloud Consultant 

  • Salesforce Certified Administrator 

 

Design, Analysis, Development and Configuration:



  • Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions

  • Hands\-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments

  • Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms

  • Demonstrated experience designing and supporting the development of prototypes and proof of concepts

  • Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues

  • Demonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environments

  • Experience conducting fit/gap analysis between high\-level requirements and Salesforce Public Sector capabilities

  • Experience conducting diagnostics and determining methods to help incident management

  • Experience implementing AODA compliant solutions

 

Communication and Documentation:



  • Excellent analytical, problem solving and decision\-making skills

  • Excellent communication skills, both written and verbal

  • Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrations

  • Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete

  • Experience documenting processes and technical designs and updating build books

  • Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process

  • Experience providing estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy

 

Agile Experience:



  • Experience with Agile scrum methodologies

  • Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps

  • Thorough understanding of SDLC, specifically DEV processes in agile development environments

 

Public Sector Experience



  • Previous experience working in Government or Public Sector organizations








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