Sales Administrator-Crown Acura (3 Month Term)

Crown Auto Group, a family-owned organization based in Winnipeg, is built on integrity, teamwork, and strong relationships. Recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level, we are proud to be among Manitoba’s fastest-growing dealerships, offering exceptional service and rewarding career opportunities in a dynamic industry.

As a Sales Administrator, you will provide critical support to our sales and service teams while ensuring an outstanding customer experience. This role requires exceptional organizational skills, attention to detail, and a strong commitment to customer service.

Key Responsibilities

• Answer and direct calls on a multi-line phone system in a professional and courteous manner


• Respond to emails promptly and accurately


• Process customer payments, accounts, petty cash, and cheque requisitions


• Coordinate mail distribution and courier services


• Prepare and manage documentation for the service department


• Organize and maintain company records and files


• Compile and organize data for reports


• Support dealership promotions and respond to general inquiries


• Prepare and reconcile gas vouchers, stock vehicles, and manage used car reconditioning processes


• Print Carfax and Safety reports to complete vehicle files


• Maintain a professional and organized reception area


• Perform other administrative duties as required

Qualifications

• Passion for customer service and the automotive industry


• Proficiency in Microsoft Office (Excel, Word)


• Ability to maintain filing systems and basic databases


• Excellent verbal and written communication skills


• Strong telephone etiquette and interpersonal skills


• Analytical and problem-solving abilities


• Resourcefulness, flexibility, and adaptability


• Ability to build strong internal and external relationships


• Demonstrates CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude


• Additional languages considered an asset

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.