Software QA Analyst (Contract)

Kitchener, Canada

Software QA Analyst | 12-month Contract

The Software QA Analyst is responsible for testing software applications and analyzing defects to ensure quality and reliability for hearing aid market applications, manufacturing systems, and internal sales and marketing support tools. This role supports software quality assurance efforts by performing structured testing, documenting findings, and collaborating with cross-functional teams to meet delivery timelines.

Responsibilities:

• Perform functional, exploratory, regression, load, and performance testing across software applications
• Identify, investigate, and document software defects, including root cause analysis, in the defect tracking system
• Validate resolved defects to confirm fixes are complete, effective, and meet quality standards
• Execute planned and self-directed exploratory testing to uncover potential risks and issues
• Communicate testing status, findings, and progress regularly to the Software QA Manager and team members
• Provide technical support and knowledge transfer related to software testing practices to QA team members
• Perform other related duties as assigned

More about you:

• Bachelor’s degree or college diploma in Computer Science, Computer Engineering, or a related field
• Experience in application software testing is a strong asset
• Strong analytical skills with the ability to investigate issues and identify root causes
• Excellent organizational, communication, and interpersonal skills
• Strong attention to detail and commitment to delivering high-quality software
• Ability to work independently while collaborating effectively within a team environment

Don't meet all the criteria?  If you’re willing to go all in and learn, we'd love to hear from you! 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer:

• Exciting and challenging work environment

• Collaborative culture


• Opportunities for continuous self-improvement


• Opportunities for flexible hybrid model work environment


• A company that values diversity and inclusion


• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions


• Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.