Therapy Support Navigator (Internal Only)

Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. Experience life-work harmony, competitive benefits and the fulfillment of making a difference in empowering individuals to thrive.

Job Details

Wage range: $33.92 - $41.70 per hour
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: CASA West
Union: In-scope
Classification: Therapy Support Navigator
FTE: 1.00
Status: Temporary (until October 2026) 
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About the Role
Core is the first stop for most families who come to CASA. The program serves children ages three to 17 and provides general mental health treatment for a wide range of concerns. From Core, the therapist is able to step families up or down into more appropriate levels of service if needed.

The Therapy Support Navigator will:

• Assist Mental Health Therapists with assessment interviews as needed.
• Participate in the case management of assigned caseload.
• Engage in facility, school and/or home observations and prepare observation reports for Mental Health Therapists.
• Provide hands-on modelling and coaching to family members as determined by the Mental Health Therapist and guided by the treatment plan.
• Complete weekly phone contacts with families as assigned to review treatment strategies and gather updates for the treatment team.
• Conduct phone calls on behalf of clinicians (i.e. to schools, parents) to gather information or explain strategies to assist the patient to be successful in school and at home.
• Assist in therapeutic groups (facilitation, set up and take down, observation, note taking) as required.

Qualifications

• Bachelor’s degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.
• Practical experience in a children’s mental health treatment setting.
• Must maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) and be physically able to perform all interventions.
• Individuals eligible for registration under the Health Professions Act must maintain active registration.
• Individuals may require authorization/permission under regulation to perform restricted psychosocial interventions and/or restricted activities.

Conditions of Employment

• A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.

Closing Date: August 10, 2025

Please quote the following competition number in your application materials: 25-160.