TPYS - Housing Worker (2025-394-YPS)

• Promote a safe and therapeutic environment and establish therapeutic relationships with clients through role modeling consistent with the Agency Mission, Vision and Values.
• Incorporate into your work a strengths-based relationship-based philosophy of care and a belief in the resilience of youth.
• Promote and integrate Youth and Family Engagement.
• Promote an environment of inclusion that promotes equity and respects diversity.
• Assess and understand client mental health needs through a developmental and trauma informed lens, offer and actualize methods of intervention not considered psychotherapy, in compliance with relevant legislation and the CRPO guidelines regarding the Controlled Act of Psychotherapy which identify, limit and control the means of psychotherapy techniques delivered through a therapeutic relationship.
• Assist clients with securing appropriate housing.
• Provide a range of services to youth, including, but not limited to:
  • Individual and group workshops geared to independent living skills
  • Landlord outreach and landlord conflict resolution once placed
  • Liaison with furniture bank and other services geared toward furnishing their new accommodations
  • After-care support in case of eviction.
• Provide pre-housing support services, including, but not limited to:
  • Securing income
  • Securing identification
  • Independent living skills training and education on tenant rights and responsibilities.
• Assist the Community Support Worker and front line staff in the development of consistent case plans, group activities, mediation services and transition of youth from the shelter into long-term accommodations.
• Ensure that client records are maintained as per agency standards and in accordance with privacy policies and legislation.
• Ensure that administrative duties are completed within required timeframes.
• Effectively utilize communication systems to convey client and program related information.
• Develop and maintain linkages and service partnerships with other community agencies that benefit homeless youth
• Represent the Agency in a professional manner when dealing with families, external professionals, general public and community partners.
• Participate actively in team meetings.
• Participate in ongoing training and supervision sessions on a regular basis.
• Participate in all mandatory training provided by the Agency.
• Perform other duties as required

• University or College Degree/Diploma in Child and Youth Work, Social Service Work, Social Work or equivalent
• Minimum of 2 years’ experience as a front-line worker, preferably in a shelter setting

• Demonstrated knowledge and experience with at risk adolescents and young adults
• Understanding of the complex issues facing our clients
• Appreciation of the importance of engaging youth and families from a strengths-based relationship-based approach
• Sensitivity to and ability to work with a diverse client and staff group
• Sound knowledge of the issues facing homeless and street-involved youth
• Sound knowledge of the City of Toronto Hostel Standards and all other applicable legislation (CYFSA, YCJA, Mental Health Act, etc.)
• Excellent communication skills – verbal and written
• Strong administrative and organizational skills
• Good computer skills
• Valid First Aid/CPR certification
• Valid UMAB certification
• Completion of required suicide prevention and intervention training

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [email protected] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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